Server Version#:Docker Docker Container x86_64 - build:Linux version: 3.10.105
Player Version#:
I have Docker running on a DS918+ working fine remote access ok and streaming Videos fine.
setting up The Live TV DVR with a HD Homerun runs fine, But when trying to wach Live TV the Error Could not tune channel. Please check your tuner or antenna.
the Tunner works ok on the Homerun app on windows fine so that’s not the problem I have attached the log so hopefully some one can help! Ta Plex Tuner Service.log (10.3 KB)
Need the whole log bundle https://app.plex.tv/web Server Settings > Troubleshooting > Download logs will create a zip bundle that you can drag and drop here.
Unless you have a client device (roku, shield etc) that can direct play mpeg2 the best you can hope for would be to record programs and play back at a later time. Plex Live TV & DVR needs a bit more CPU that what you have if it has to do any transcoding in real time.
Thanks Tiebierius, I have just tried to record a program and got this (Recording failed. Please check your tuner or antenna)
I did have this working ok, untill I updated the PMS Container about 3 months ago after the update I started getting this error, so deleted the DVR and crated the new one and still get the error
I am not going to be of help since the cause is not obvious, what I do see is:
Plex Server v1.23.3.4707-ebb5fe9f3
Docker container is reporting the cpu as Atom C2538 instead of J3455
Transcoder is failing to initialize from the tuner I think because of network failure
Server returned 5XX
and this is where I can’t figure out is it from Docker or the Synology.
Calling for help @ChuckPa if he sees a more obvious solution.
Jul 07, 2021 17:21:07.862 [0x7f47f9090b38] DEBUG - [Grabber/001-e8l0ao0pj1ipi666wko6gmdz] HTTP/1.1 (0.4s) 200 response from GET http://127.0.0.1:32600/devices/dvb%23hdhr%230%23286275867
Jul 07, 2021 17:21:08.317 [0x7f47f84d4b38] ERROR - [Transcoder] http://127.0.0.1:32600/devices/dvb%23hdhr%231%23286275867/media/triplet%3A%2F%2F9018%3A4161%3A4161?param=%3C%3Fxml%20version%3D%221%2E0%22%20encoding%3D%22UTF-8%22%3F%3E%0A%3Ctunedata%3E%3Ctt%3E4%3C%2Ftt%3E%3Cdq%3E0%3C%2Fdq%3E%3Cdr%2F%3E%3Cfr%3E562000%3C%2Ffr%3E%3Cmd%3E0%3C%2Fmd%3E%3Csr%3E0%3C%2Fsr%3E%3Cpl%3E0%3C%2Fpl%3E%3Clf%3E8%3C%2Flf%3E%3Cl1%3E0%3C%2Fl1%3E%3Cl2%3E0%3C%2Fl2%3E%3Cls%3E0%3C%2Fls%3E%3Cpp%3E0%3C%2Fpp%3E%3Chz%3E0%3C%2Fhz%3E%3Cin%3E0%3C%2Fin%3E%3Cfc%3E0%3C%2Ffc%3E%3Ct%3E4161%3C%2Ft%3E%3Cn%3E9018%3C%2Fn%3E%3Cs%3E4161%3C%2Fs%3E%3Cen%3E0%3C%2Fen%3E%3C%2Ftunedata%3E%0A: Server returned 5XX Server Error reply
Jul 07, 2021 17:21:08.318 [0x7f47faa41b38] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 481 is 1 (failure)
Jul 07, 2021 17:21:08.318 [0x7f47f92dfb38] DEBUG - [Grabber/001-e8l0ao0pj1ipi666wko6gmdz] TranscodeSession: session failed while waiting for duration
Jul 07, 2021 17:21:08.318 [0x7f47f92dfb38] ERROR - [Grabber/001-e8l0ao0pj1ipi666wko6gmdz] Failed to start session.
Jul 07, 2021 17:21:08.318 [0x7f47f9090b38] DEBUG - Streaming Resource: Terminated session 0x7f47f9a39808:6de6ec12-f099-4656-b424-0948360ea8eb with reason Recording failed. Please check your tuner or antenna.
Jul 07, 2021 17:21:08.318 [0x7f47f92dfb38] ERROR - [Grabber/001-e8l0ao0pj1ipi666wko6gmdz] Recorder: Unable to create transcode session or session failed to start.
, live TV is below 720p and it did work before OK,