PMS doesn't pull IMDB ratings for all movies

General Discussions
1

Hi,

I recently switched to IMDB ratings and discovered a very annoying issue: PMS doesn’t download the ratings for some random movies. I have to manually refresh the metadata (sometimes even more than 3 times) to get the rating. After refreshing the database, some of them get overwritten again and the IMDB rating is lost and I have to refresh again - manually.

Thanks for your help!

If required:
Synology DS 916+, Plex v1.8.1.4140

2

Seems like there is an other open topic about this.

3

Thanks for your response!

The problem appears randomly on my PMS. Even movies for which Plex was able to download rating lose it after refreshing the media library.