i came back with more logs, with same problem that i had last night watching
Grimm
Goodnight, Sweet Grimm (2)
S2 · E22
Grimm
The Waking Dead (1)
S2 · E21
Grimm
Kiss of the Muse
S2 · E20
Grimm
Endangered
S2 · E19
the problem was on E19-E21 and E20 i tihnk, i am not sure if this is because of the file or at the time was another user using my server, here are some logs maybe i get some understanding.
@Seven_ said:
i came back with more logs, with same problem that i had last night watching
Grimm
Goodnight, Sweet Grimm (2)
S2 · E22Grimm
The Waking Dead (1)
S2 · E21Grimm
Kiss of the Muse
S2 · E20Grimm
Endangered
S2 · E19the problem was on E19-E21 and E20 i tihnk, i am not sure if this is because of the file or at the time was another user using my server, here are some logs maybe i get some understanding.
Please be a little more specific. At what time did the issue arise?
@KarlDag
i mean the time did not catch with the playback (look on first post), meaning on those media when they ended, a black screen was on my TV for about 2 minutes or so and when i look into status was saying 5 or 8 minutes left even if the episode was finished, is like the playback is not updated. and i only noticed that at E21 and E22 is last in the season which ended properly but i noticed that E19-E20 and i think E21 was not marked as watch like 5 min left , so i am not sure this is because on that time was another user using the server or because i played so many episodes in a row causing this delay to happen or whatever it is, i had this problem before and the reason i did post before was because last time i did a server restart and i did not have any problem until now, the time was between 9 PM and 11 PM
same problem again last night, for some reason from what i see is only affecting TV shows
If it is a server issue, could this be same/related problem?
@stangri i am not even sure if is the same or not, because i have this problem for a while, one thing i know is that is frustrated
It’s hard searching through your logs like this. Please try to get the log immediately after you notice the problem. I know it may be an inconvenient time to do so, but searching through your logs when you aren’t even sure when the problem occurred is not going to help find the problem.
post from January 20 was right after media ended on page 1, also today i did what you that corrupted/repair that you suggested, i will see tonight if i have same problem or not, and all those logs are only for those media that i played i just happen to be all those files, that should give you enough information no ? because all had same problem
@“MovieFan.Plex” said:
It’s hard searching through your logs like this. Please try to get the log immediately after you notice the problem. I know it may be an inconvenient time to do so, but searching through your logs when you aren’t even sure when the problem occurred is not going to help find the problem.
A more intuited log would help everyone around. Logging should of been the first thing worked out after releasing the first build to the public… But what do I know. I’m just an ***hole with an idea.
@Seven_ said:
the time was between 9 PM and 11 PM
I mean this. There are lots of stuff going on during this time. The last time in your log is from 1 AM. It would be better if you could provide info along the lines of:
“I started playing Episode XX at xx:xx. The episode ended at xx:xx but the screen was black and the counter kept going.”
or
"The episode I was watching just finished 5 minutes ago and is now a blank screen. Here is the log I just grabbed.
This way I can pinpoint the problem much better.
@“MovieFan.Plex” said:
@Seven_ said:
the time was between 9 PM and 11 PMI mean this. There are lots of stuff going on during this time. The last time in your log is from 1 AM. It would be better if you could provide info along the lines of:
“I started playing Episode XX at xx:xx. The episode ended at xx:xx but the screen was black and the counter kept going.”
or"The episode I was watching just finished 5 minutes ago and is now a blank screen. Here is the log I just grabbed.
This way I can pinpoint the problem much better.
and which log do you want me to post then ? because are lots, Plex Media Server.log, Plex Media Server1.log, Plex Media Server2.log…etc ?
Post the whole zipped package.
@Seven_ said:
@“MovieFan.Plex” said:
@Seven_ said:
the time was between 9 PM and 11 PMI mean this. There are lots of stuff going on during this time. The last time in your log is from 1 AM. It would be better if you could provide info along the lines of:
“I started playing Episode XX at xx:xx. The episode ended at xx:xx but the screen was black and the counter kept going.”
or"The episode I was watching just finished 5 minutes ago and is now a blank screen. Here is the log I just grabbed.
This way I can pinpoint the problem much better.
and which log do you want me to post then ? because are lots, Plex Media Server.log, Plex Media Server1.log, Plex Media Server2.log…etc ?
Sending the entire zip file would be best in case I need to search around. PMs logs files start at “Plex Media Server.log” and roll over as it gets full so this will be the latest with the most recent entries. The ending where the glitch starts should be in this file, unless the file just rolled over in which case it will be in “Plex Media Server.1.log”. This is why I need to know the time the glitch started so I can check with your log files. The logs are a little complicated and do not contain the name of what was being played. That info is only logged at the start of playback, which is why I like to know when you started playback so I can verify the info at the end of the file is for the video in question.
So ironic now, after i shut down my server, i powered on and i did that corrupted/repair database today, so far i did not have any problem, i will post a update when the problem appear again
look like the problem is still there, event happen at 11:56 pm, i am already tired of this is like a month since this happen
and another one at 1:23 am
4 min left from episode
Ok, I think I see something. Let me confer with some people first and see.
@“MovieFan.Plex” said:
Ok, I think I see something. Let me confer with some people first and see.
i hope that there is something that can be fixed because this problem is from December 2017
and i forgot to mention this affects only TV episodes, with movie files i did not see this problem
@Seven_ said:
@“MovieFan.Plex” said:
Ok, I think I see something. Let me confer with some people first and see.i hope that there is something that can be fixed because this problem is from December 2017
Some Plex issues are from 2013. Give it time.
another log from the problem today that happen at 12:47 am, i think this will have more information because i only played a movie and after that a tv show, i was thinking that is my pc but i have tried today on other media server (like emby) and i had no problems
