For anyone tracking this post from 2 weeks ago - I solved my problem. The instructions on the page noted/linked below were clear and I confused Scan Library Files over the instructions for Refresh (or Refresh Metadata) for the particular artist. Once I correctly used Refresh as instructed the music video extras appeared as expected.
Server Version#: 1.41.3.9314
Player Version#: multiple: Plex Web, Plex Roku, and Plex MacOS Clients
On 30 Nov I learned how to add Artist’s music videos following this support article adding-local-artist-and-music-videos.
I successfully and happily added 42 music videos using the Global Music Videos Folder approach, where my Extras for music videos was set to /Music/MusicTV (for these videos, all were .mp4) and the general .mp3 music files have always been in /Music/Artists
At the time, on 30 NOV, I was on PMS version 1.41.2.9200
Since that time, I had upgraded to 1.41.3.9314 and tried yesterday to add more music videos following the same process I followed 17-ish days ago – with no luck. Furthermore, I upgraded to PMS version 1.41.3.9314 today and tried again, also with no luck. I also had the same problem a few days ago under PMS version 1.41.3.9292 which behaved in the same manner–no luck.
Server details: Raspberry PI-4, running PMS v.1.41.3.9314 as plexinc/pms-docker as a docker container, the docker-compose.yml volume is identified as - /media/SDD01/My Music:/Music
Example of a music video added 17-ish days ago:
$ ls -l /Music/Artists/ZZ\ Top/Tres\ Hombres/08.La\ Grange.mp3 /Music/MusicTV/ZZ\ Top\ -\ La\ Grange\ \(My\ Favorite\)-video.mp4
-rw-r--r-- 1 plex plex 3663922 Dec 4 13:05 '/Music/Artists/ZZ Top/Tres Hombres/08.La Grange.mp3'
-rw-r--r-- 1 plex plex 45275402 Dec 4 13:15 '/Music/MusicTV/ZZ Top - La Grange (My Favorite)-video.mp4'
Example of a music video added today that is not working:
$ ls -l /Music/Artists/Winnetka\ Bowling\ League/Congratulations/03.Cvs.mp3 /Music/MusicTV/Winnetka\ Bowling\ League\ -\ CVS\ \(Official\ Video\)-video.mp4
-rw-rw-r-- 1 plex plex 7059088 Oct 14 2020 '/Music/Artists/Winnetka Bowling League/Congratulations/03.Cvs.mp3'
-rw-r--r-- 1 plex plex 19540008 Dec 17 12:23 '/Music/MusicTV/Winnetka Bowling League - CVS (Official Video)-video.mp4'
I have even tried the ‘non-Global Music Videos Folder’ approach which is also not working (never tried this before):
$ ls -l /Music/Artists/Winnetka\ Bowling\ League/Sha\ La\ La/01.Sha\ La\ La.mp3 /Music/Artists/Winnetka\ Bowling\ League/Sha\ La\ La/01-Sha\ La\ La\ -\ Sha\ La\ La-video.mp4
-rw-r--r-- 1 plex plex 57232002 Dec 17 12:23 '/Music/Artists/Winnetka Bowling League/Sha La La/01-Sha La La - Sha La La-video.mp4'
-rw-r--r-- 1 plex plex 9773005 Aug 20 17:23 '/Music/Artists/Winnetka Bowling League/Sha La La/01.Sha La La.mp3'
In every case, I did the “plex shuffle” (moving files in-and-out between Scan Library Files (as Artist scans and general Library scans) and various renames).
I even took one video that was working (as a -video.mp4) and copied it to a -live.mp4 and it did NOT show up. I turned on server debugging which seems to not show any handling of the new -video.mp4 or -live.mp4
Dec 18, 2024 10:03:40.677 [2964214640] DEBUG - Scanner: Processing directory /Music/Artists/Winnetka Bowling League/Sha La La (parent: yes)
Dec 18, 2024 10:03:40.680 [2964214640] DEBUG - Skipping over directory 'Winnetka Bowling League/Sha La La', as nothing has changed; removing 10 media items from map.
Dec 18, 2024 10:03:45.110 [2964214640] DEBUG - Updating directory 'Winnetka Bowling League/Sha La La' (ID 1011) to time 2024-12-18 10:03:32.
So something has changed or I am significantly overlooking a step or setting or some other magic incantation which i cannot seem to recall.
Any ideas?
thanks!
