PMS installed, still searching for server

Server Version#: Ubunutu 14.0.4
Player Version#: latest

I installed the PMS onto server and connected to the web gui however it still shows searching for server and unable to resolve the issue? please help

Did you complete first-run initialization and claiming?

https://support.plex.tv/articles/200288586-installation/

In the future, please specify the version. “Latest” isn’t specific enough because there are currently 3 different “latest” depending on category. There are even more depending on platform.

i installed it on SSH as i cannot connect to remotly inside the ubunutu server, as its a dedicated rented one, i can connected to the server IP 32400/web

Not claimed?

Version = plexmediaserver_1.14.1.5488-cc260c476_amd64.deb

you must ssh-tunnel to it:

  1. ssh -L 8888:127.0.0.1:32400 ip.addr.of.remote
  2. Once signed in, leave that session idle
  3. Return to your local browser
  4. Open http://127.0.0.1:8888/web

You will now connect through the SSH tunnel.

please check here
i am using macbook and connecting to the server using terminal SSH

Notice “Timed out” ?

Go into your remove server. enable SSH / find out why you can’t get to it.

It looks like a firewall is blocking port 22 replies.

hmm ok thanks still not sure how to enable 22 on macbook

on the remote server. the macbook is the outgoing connection. You need it all incoming SSH on the remote host.

i tried running this from macbook SSH

but came back with this error

Permission denied, please try again.

hello i’m also haveing a very similar situation. i’m kinda new to plex so still getting my feet wet. anyway…i cannot get the plex web app to find my sever no matter what i try.

i have installed the Plex server on my synology DS218+ and verifies it is running.

system specs:
DSM 6.2.1-23824 update 4
Plex server 1.13.4.5271-200287a06
Computer is a mac running mojave

my network IP range is 2.15.85.x

now i understand that is not a “supported” IP range to “claim” a Plex server so i have to SSH to host IP. To do this i’m using OS x Terminal which will allow me to execute the following command, which i found on the plex web site for such situations

On a Different Network

If you’re on a different network than the server computer (or the entire “local network” is not in the private network IP ranges), you’ll first need to set up a SSH tunnel so that you can access things as if they were local.

Tip!: This is only necessary for the initial setup. Once you’ve gone through the setup, you can access as normal.

OS X or Linux

Open a Terminal window or your command prompt
Enter the following command (substituting the IP address of your server as appropriate):
ssh ip.address.of.server -L 8888:localhost:32400

Open a browser window
Type http://localhost:8888/web into the address bar

The browser will connect to the server as if it were local and load Plex Web App

now when i open terminal and begin this is the step by step:

Macbook-Pro: ~ user$ ssh ip.of.nas.server (2.15.86.x) -L 8888:localhost:32400

when i hit enter it prompts for my user password and returns a prompt

user@nas$

when i then proceed to a web browser to open “localhost:8888” it does nothing says the server cannot be reached.

i have googled everything i can think of and read tons of posts on this forum but cannot seem to get the tunnel to build correctly in order to “claim” my server.

can someone please tell me what i’m doing wrong so i can get this up and running?

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