PMS not working on QNAP TS-451 but works perfectly fine on QNAP TS-253

Server Version#:4.4.3.1400
Player Version#:4.41.1

For some reason the media player server has stopped working after upgrading to 1.20.1.3252 and even though I’ve tried downgrading the media server version, the QNAP-TS451 and Plex don’t wanna play ball any more.

The only error I’ve seen in the QNAP logs is ‘Warning: Could not create PlexData share. Further assistance is available in our support forums. Continuing without.’

I’ve tested the latest PMS on my TS-253 and it installed fine but it just won’t work on the TS-451… any suggestions are greatly appreciated.

Read through this thread, it may help.

PMS working or not is completely independent of the PlexData share (which is for diagnostics and maintenance only)

The referenced thread highlights the inconsistencies seen due to QTS firmware differences.
I can’t explain why this is so.

I suggest reading that which has transpired since the referenced post rather than the singular complaint about having the functionality.

May I also highlight the QNAP FAQ which now documents the feature.

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