PMS on Computer #1 is not accessible locally - logging into PMS on Computer #1 only shows status and drives for PMS on Computer #2

Plex Media Server
1

Server Version#:1.20.2.3277
Player Version#:

I have 2 PMS installations on my home network. Often, when I log in to check the PMS status on the Computer #1, only the PMS status on Computer #2 is shown, and there is no way to access PMS status on Computer #1. Signing out and signing back in has no effect. Only the Plex Media Server on Computer #2 is shown on the left hand side, and it is shown by its name and “nearby”.

When I log in to check the PMS status on Computer #2, it also only lists the PMS on that computer. It is as if there is no PMS running on Computer #1.

I have turned off Setting Sync, and that is not causing this.

Both PMS computers are accessible remotely, and have proper public facing ip addresses.

Any suggestions on now to fix this?

2

When you are logging in the web client are you using the serverIPaddress:32400/web ?
That would start the web client directly from that PMS server…

Also some times the other system is under more on the left side.

3

Yes. And I get the same result when I click “Open Plex” on the PMS icon running in the taskbar.

Clicking “More” just brings up the PMS for the other computer.

When I try to click on any of the Settings (Remote Access, Agents, Library, etc. along the left side of the display) I get “Server settings are unavailable”.

4

Do you see in the address bar of the browser “127.0.0.1:32400/web” or does it redirect you to “https://app.plex.tv/desktop#”

Do both PMS servers have unique names and static IP address?

Also check and see if both servers are listed as Authorized Devices under your account…

5

Address bar of browser says 127.0.0.1:32400/web

Both PMS servers have unique names. Each has different IP addresses, but I have configured my router to point to their ip addresses

My “missing PMS” is not showing up at all in Authorized Devices.

I don’t know what happened, but I will reinstall and report. It is okay as I just moved all my media to a DAS and my library had to be created anyway, so it will be okay.

6

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