PMS returning XML only when Web/Client expected

Plex Media Server NAS & Devices
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  1. DS918+ running DSM 6.2-23739 Update 2
  2. PMS 64bit 1.13.4.5271-200287a06
  3. Just disabled Synology’s firewall, but not entirely how that would have affected it.

As I’m writing this post when I opened Plex from my DS it would open to http://personal domain:32400 and the server that would appear would be my personal computer (separate from my DS). I run a 4K transcoding server there. The plex server is nowhere to be found, even in the server dropdown menu.

I just manually installed/updated the same 64 bit PMS package and restarting the DS. We’ll see what happens…

Plex media server not starting after latest update on Synology
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Still does not work. I uninstalled PMS and tried re-installing it. Nothing. I’ve uninstalled my other PMS on my desktop for now just to isolate the cause further. Now the connection times out if I try to open the PMS from my DS, if I go to the local ip 192…29:32400 it shows the code below:

49%20PM
49%20PM1145×437 94.4 KB

I’m starting to run out of options, before this my PMS was running fine, and it has not been up and running once since this update broke everything.

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That text, if coming from your DiskStation, is proof it’s running.

That is the raw server XML you get just before going to the full URL of http://IP.addr.of.syno:32400/web (don’t forget the /web part)

2 Likes
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That is actually WITH the /web part at the end. Forgot to add that my bad.

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Just to clarify this is on theme. No solutions in this thread has worked yet in any, or in any other order.

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sorry, got distracted when dealing with that other before splitting out

If you have:

  1. Gotten DSM 6.2 update 2
  2. Discovered that PMS had stopped.
  3. Uninstalled 32 bit
  4. Installed 64 bit
  5. Restarted DSM
  6. Now open the URL of the NAS and pull the XML you show above,

The problem is not PMS. Are you running windows and did you get the big update most got? Did you get a anti-virus update?

I ask this because PMS "is* running. It’s not getting the /web from your browser line.

It’s as if your browser is hijacked / something is intercepting the URL before PMS gets it

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solizma

I have split this out of the previous thread. This is not specific to DSM 6.2 Update 2 and PMS failing to start.

This is something else not related

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Is there a proxy involved?

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Done all those steps.
Well it’s not opening up on Windows or my Mac… I do run a Pihole, but everything worked before so I don’t see why it wouldn’t now. Also, no network settings (to my knowledge) changed after the update.

No current proxy involved. I run a personal VPN on my desktop, but it shouldn’t interfere with a direct connection of my DS to my network switch.

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Yes… just about. I run DDNS through my personal domain, so it is http://personal.personal.com:32400/web which is actually throwing the “ERR CONNECTION TIMED OUT” flag. I believe the old post I made where I posted the XML was when I was messing with the XML and renaming it to .xml.old in order to force PMS to make a new .XML file. I must have not restarted PMS at that time.

I turned off the firewall of the DS for the sake of trying to isolate the root cause. I have 32400 forwarded through the external connections tab and have tried going into the router and writing in the direct local IP to forward 32400 locally and in the router. Again, this shouldn’t matter since the DS firewall is already down and it’s more for broadcasting to outside the LAN.

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Well, the DDNS was what was holding it up. I tried accessing it through my local IP and the server finally initialized and I was able to add my libraries and stuff.

With that being said… are there any talks of adding a DDNS option?

Also, is there a way to bind plex to a specific local IP? My motherboard has two ethernet ports and I want to run a 4K transcoding server through one and everything else with a VPN on the other.

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