You can do that in bulk, thank goodness…
EditRating fieldSaveEdit againRating fieldSaveIf you can’t select all of the movies at once, change to any view that doesn’t have Collections mixed in. Changing the sort order to anything but “By Title” is enough to exclude Collections, and you’ll be able to select them all at once.
Perfect … will do as instructed.
Side Note: I keep my collections separate from the movies. Did that years ago when I noticed them showing up in my “Library”. Less confusion, for me anyway.
Thank you again!
Umm… Ok that worked. With that being said the horrible RT reviews are back. Unacceptable!!!
Now, in order to remove these I, if I remember correctly it is Plex Legacy or The MovieDB. Which brings us back to square one…
How do I edit what Plex calls “critics ratings” (I call User Ratings because on IMDb the rating is in fact average user ratings). My stars do not mean anything.
I would rather spend days manually editing my database than having those horrible RT reviews.
I have this same issue, just noticed this happen to my ~800 movie DB (all of which i had my own ratings for), now all it shows are the stars (not locked). Has anyone found a solution to this, I have PMS Ver 1.20.4.3517, i still show stars in my “TV” folder, so I’m not sure if there is any difference… I hope all my ratings are still stored (but not visible due to this change), but someone, PLEASE help if you have an answer on how to change this back… I have not changed any settings recently that would have impacted this to my knowledge…
TV Shows/Episodes:
Movies:
To sum up, I WANT to be able to edit the “Rating” Field as shown above as a number, not as stars… Help would be GREATLY appreciated!! 
I have been editing that field for my ~800 movie collection, and now those values are all missing? are they still there, and if so, how can I access them and “move” them into the new “user rating” field that is here? Also, we cannot do 1/2 stars? How does a rating of 7 or 9 get translated, since I had a great number of movies with “odd” numerical values that would be lost in this 1-5 star setup… If I could do 1/2 stars, that would be ok with me also, I dont care how it’s displayed visually (number or stars), I just want to be able to enter a value 0-10, not only 0,2,4,6,8,10… If you can take a look at my comments below, I would appreciate you digging into this a bit if you can find a solution for me (and the rest of the Plex community that prefer this feature)! Thanks!!
Alright, this turned into quite a rant here, so bear with me. I can move this discussion to its own thread if the mods would prefer that. Also, know that any anger I have here is directed at a decision and a situation, and not towards any individuals in this thread or elsewhere.
To build on previous comments here, I have to say that I am very frustrated by this change as well. I do not want to see any “Critic Ratings” or “Audience Ratings”. I find them to be distracting and misleading and I had already made steps to remove them entirely. (Similarly, I do not want Rotten Tomatoes reviews listed anywhere as well, but that is a different issue.) Previously, I was able to edit the “Rating” field in the edit dialog to lock the field as empty before matching it to TheMovieDB. This was the only way I knew to get cast listings without being forced to include somebody else’s rating. Afterwards, I could always go in and give my own numerical rating in the same “Rating” field if I wanted, which I have done for quite a few movies. Only now, the “Rating” field has suddenly disappeared (on PMS for Docker, PMS for Windows, Plex desktop app, AND app.plex.tv) leaving me with zero options. I can’t prevent Plex from filling the “Critic Rating” and “Audience Rating” fields. I can’t give my own numerical ratings. It seems I can’t even replace those custom ratings with an outside source if I wanted to anymore (which I don’t) because they can’t be unlocked anymore. All I have are those 5 measly stars.
Here’s where I’m at. I want to be able to remove/prevent outside ratings on my server. I want everything to either have my rating, or no rating at all. And, I want to be able to give more specific ratings than 1-5 stars. Why? Because if it’s on my server, there is a very good chance that I like it. That means that if I used the stars alone, my entire server would have either 4 stars or 5 stars. That is not helpful! That barely says anything at all! If I sort by rating it would rearrange things so that my favorites are on top, followed by everything else. Essentially everything would either be “Favorite”, “Not Favorite”, or “Haven’t Seen” which may be enough for some but isn’t enough for me. If there is some combination of “Scanner”, “Agent”, and “Ratings Source” (which I’m not surprised has caused a great deal of confusion in this thread alone, how could anybody be expected to parse the differences between those options?) that would allow me to accomplish the three goals at the beginning of this paragraph again, please let me know. Because I’m at a loss here.
In the end, this wasn’t a “bug fix” as it was laughably called further up the thread. Call it a poor choice of words if you want, but the fact is that functionality has been removed. If you don’t want “Critic Rating” or “Audience Rating” to be edited by users, that’s fine. But give us another option instead. Don’t try to force us to include it. Plex is already notorious for being difficult and inflexible. I hope that this latest change turns out to be just a first step towards more control over ratings because if this is “just the way it is” now, then I can’t see Plex’s reputation ever changing.
Well, not much activity on this thread. I am VERY frustrated. I am on an Nvidia Shield, and on a Mac, so maybe my menus are different. I habe two movie libraries. A very small one on my mac and a huge one (2000) on the shield. Both are running the latest version of PMS. No matter how I configure it, I cannot revert back to an editable field for critic rating. (As was said above, call it whatever you like, there as a field you could edit with numeric values.
That is how I deal with 2000 movies. (Favorites are rated 10, film noir is rated 5, foreign language is 4.9, etc.) The old ratings appear to have stuck, but I can no longer edit the ratings field numerically, so I can not add any movies.
If I could I would revert back to the previous PMS, which worked flawlessly.
I upgraded to the new “matching agent” which seemed to help Mr. Brisbin abouve, but IMDb is grayed out, no drop down menu for ratings and othing changed. (Maybe the difference between mac server and windows?)
This is all VERY VERY frustrating!
Heellllpppp!
Are there any Plex Admins following up on this post? Some help for the rest of us who have invested a LOT of time into our libraries would be appreciated, thanks!
@drzoidberg33
I saw this reply from earlier in the thread, but that does not help our situation, nor does it “fix” our problem… IF I was able to enter in 1/2 stars (which I am NOT), I dont care if it’s displayed as stars, numbers or apples! I NEED ALL numbers 1-10 available, as I have close to 1/2 my collection rated as 7’s or 9’s (many 8’s also, but 4 stars actually will display properly)… converting all my 7’s into 4 stars and all my 9’s to 5 stars is WAY inaccurate, and is in no way helpful… If I had the ability to show 9’s as 4.5 stars & 7’s as 3.5 stars, that would be totally fine, but as it stands, the majority of my collection is a mess right now, and I want a SOLUTION on how to get my ratings back (even if just to export them somehow into excel or some text format) so I can at least not have to go and re-rate my entire 800 movies from scratch! This change is completely arbitrary and unacceptable, and we need a solution/fix on how to either restore the numeric system, or properly convert to 1/2 stars so that all 10 ratings are able to be used. I apologize if I come off as a bit harsh, but I have spent YEARS on my collection, and I value my time invested in my library, and this is extremely frustrating… I appreciate any help that you & the Plex team can provide!
whispers Plex for iOS can do half-star ratings
Plex for iOS can also remove the rating from an item, which I haven’t figured out how to do in Plex Web or Plex.app.
Something I haven’t seen mentioned here: the user star ratings are saved per user, rather than server-wide.
Interesting… It does appear that the iOS plex app can do that, but why that cannot be done in the web app is beyond me… usually the web apps have more capability, not less…
i thought of (an EXHAUSTING) work around for the missing rating system. There are 2 fields in the edit box. Title (which shows) and sort title (which doesn’t). I can add a number to the sort title. For instance Make “All about Eve” “1. All About Eve” Make “Boogie Nights” “2. Boogie Nights” (I think I can even fine tune it further “1a” etc.) Then when sorted by title they’ll be in numeric order-- by MY rating!
(Within a number they will be sorted by the ACTUAL title. Perrfect!)
A LOT OF WORK! I have 2400 movies to edit!!
Damn you Plex update!
LOL, that sounds terrible… oof, what a pain! All my ratings still show up, but I cannot unlock them (i.e. it still shows 70% for 7/10 in the iOS app, but the regular IMDB rating shows up in the web app)…
It IS a pain… I’ve done about 800 so far. But it seems to me the only thing to do as I add and remove movies. (It’s VERY annoying to do, but works well. And really, I’m in London on Lockdown-- what else have I got to do?)
OK, so now I have a new development… On the iOS app, I can do 1/2 stars and save the rating, which is fine by me, i assume that the web-app will catch up to this ability at some point in the future… My new issue is the following:
1-my movies that i have added before this change, all still have my locked rating (i.e. 80% for 8/10, or 70% for 7/10 etc), but this field no longer seems to be editable since I had locked all of them prior to this change…
i need to be able to unlock this to reflect the IMDB rating, but I no longer have access to this field in the web app.. (below is a new movie added after Plex changed from the numeric field to the “star” rating field in the web app)
Is there a way to unlock/update that field so that it shows the IMDB rating? I tried refreshing the metadata, re-analyzing, fixing the match, but on the iOS app it still shows the locked 70% rating, however on the web-app it shows the IMDB rating as it should with my new “star” rating in yellow like it is locked (but does NOT reflect the 3.5 stars, instead shows 4 stars).
None of this is consistent, there has to be a way to “unlock” this field so it will pull the IMDB rating into the appropriate spot like my new movies, then i can go in and update the star (user) rating manually, which will be a pain, but I would rather have it that way, and consistent for my entire library than this patchworked crap i have now…
@Plex please help!!
Users want all their movies to have a rating, and we need to have a way to give a precise score to a movie similar to IMDB or RT. If the Devs have a moral stance against modifying scores from the web sources that’s definitely fine. But some people don’t respect the RT review scores, or have movies that aren’t found from either source. We want a way to show the score of these unlisted or improperly reviewed movies even if we have to manually edit every one of them.
Last month the system worked on a 1-100 scale and now it works on a scale of 1-5.
Organizing Movies and TV is the sole purpose of Plex. Fix this loss of functionality please, before the hours or days of scoring effort is lost forever.
You can temporarily revert your PMS to a previous version, and can unlock the Rating field in the Web UI.
After unlocking the field and returning to the current version of PMS, Refresh ... should be able to update it.
I verified that 1.19.5.3112 allowed editing that field. It’s possible 1.20.x.x did as well.
It is also possible to edit the lock status directly in the database, but with some additional complication. It’s in metadata_items.user_fields, but it’s not straightforward to parse the specific “lockedFields=” values entirely within SQL.
Edit: this can also be done safely and easily with the Python PlexAPI, without reverting to a previous version of Plex, and without hand-editing the database. See below.
Can you elaborate on how I can revert to the earlier version without impacting my library? (i.e would ver 1.19.5.3112 be able to read my library as it stands today in ver 1.21.0.3616)? I have added probably close to 20 movies since the update, and that number is increasing rapidly since I have been waiting on some kind of fix from plex… If I can simply “install” the old version and have it able to read my library in its current state with all my movies there, that would be perfect… and then, yea I should be able to unlock the field and refresh once i return to the current version… assuming that works of course & doesnt affect the star ratings i have entered already in the iOS app…
I very much appreciate your insight here! and thanks for the suggestion and the “last working version” info!
That’s exactly what I did, but on a very small test library. The old version of PMS worked with a newer library, and then the current PMS was able to refresh metadata.
I wouldn’t add any media or make any other changes while I was doing this, but I’m pretty confident this is “safe enough”.
Plex makes regular backups of the database, but you can stop Plex and make an EXTRA backup before you run the old version, if you like.
On Windows the DB files are here:
%LOCALAPPDATA%\Plex Media Server\Plug-in Support\Databases\
These are different fields. This is the metadata.rating field, used for critic ratings. There’s also a metadata.audience_rating field, where Rotten Tomatoes audience ratings go. That one shouldn’t be locked - I don’t think it was ever user-editable in the GUI.
The star ratings are metadata_item_settings.rating, in a different table, and they’re stored per-user. They should be safe when unlocking the other field AND when refreshing metadata.
I am running on Windows 10 FYI… and hmm, I will have to tinker with this over the weekend… Since my current “user” ratings are saved in the “IMDB Rating” field, I will need to translate those over to the user rating field before I unlock the field and refresh the metadata… But that seems like a VERY promising solution!
Any idea if the old version of PMS are available on the plex website? I don’t recall seeing an option to download “previous versions” up there… if you have a reliable source for the older PMS version, please send that my way, and THANK YOU SO MUCH for the help!!!
