Since a couple of months ago, I can no longer update PMS. I get the error in the screenshots below (had it when trying to upgrade to 1.12.3.4973, and now when trying 1.13.0.5203).
I’m no tech expert but I can follow instructions, so if I am doing something fundamentally wrong, please tell me! This method has always worked previously:
download .qpkg file from QNAP website
perform a manual install from AppCenter by navigating to the file
I’ve tried restarting the QNAP several times, using different browsers etc. Any advice very welcome…
Data error implies that either the build is currupted, which it ain’t, since I downloaded that version, and runs with it.
It can also happen, if your download failed, or the file you try to install has an (x).qpkg in it’s filename, where x is a number.
If the latest, simply rename and try again, and if not the latest, try and redownload from plex.tv again
And when you say downloaded from QNAP website, I assume you mean from plex.tv/download ?
There’s no (x) in the filename, so I’ve deleted the download and tried again, but still the same result. I’ve also tried downloading using a different browser - again, no change. The filename looks fine, I think:
I’m not sure how to tell. I can see a checksum on the Plex download site, but I don’t know what to compare it to? Is that just a check that the file is “correct” - as I’m downloading it directly from Plex it must be, mustn’t it? Or am I missing something?