PMS won't load

Plex Media Server
1

Server Version#: not sure
Player Version#: not sure
I checked on my server that I am running on Windows 11 this morning and the PMS will not boot up. It says:

“The code execution cannot proceed because libcurl.dll was not found. Reinstalling the program may fix this problem.” “The code execution cannot proceed because opencv_core455.dll was not found. Reinstalling the program may fix this problem.” “The code execution cannot proceed because opencv_imgcodecs455.dll was not found. Reinstalling the program may fix this problem.” The code execution cannot proceed because opencv_ingproc455.dll was not found. Reinstalling the program may fix this problem."

When I tell you I am not tech savvy, I mean it… Getting this thing up and running was a case of a blind squirrel finding a nut and I have only done system updates to PMS and Windows since then.

Can anyone tell me if reinstalling would be safe?

2

Usually it is safe.
But you should NOT use any kind of “uninstaller” or “cleanup” software (at least while performing the update).

  1. perform a malware scan with your anti virus software (by default there is Windows Defender readily available)
  2. download the latest software version of Plex Server from https://www.plex.tv/media-server-downloads/#plex-media-server
  3. if present, right-click the Plex logo in your system tray and “Exit”
  4. run the downloaded installer exe
  5. reboot Windows
3

Followed instructions (except for the reboot for the moment) and am back up and running. Thank you for a timely response!