My Plex server Version 1.9.4.4325 runs normally. I’ve mapped tcp port 32400 to my server and allowed it through the firewall. I can verify that it’s open from outside networks with the “Open Port Check Tool” at https://www.yougetsignal.com/tools/open-ports/ and by telnet 32400.
But the Plex Remote Access feature says:
Not available outside your network
Your server is signed in to Plex, but is not reachable from outside your network.
When I access it remotely, it tells me that it’s not being accessed directly, but through Plex relay.
The Plex server is the only thing mapped to that port, so there’s no conflict. How can I make it directly reachable from outside?
have you been through all the steps found here? The FAQ has saved me several times. Especially the double NAT checking. Remember check computer, router, and possibly the modem.
Hi,
This is a bug right?
I just had the same issue. Tried to access through the browser (as stated here) and then came back to the server to active remote access and worked.
