Post PMS-2058 hotfix issues

Plex Media Server Metadata & Adding Files
61

Have tried to reconstruct what you exactly mean.

Always if i go over “Match” and change the preselected “Auto Match” to “Personal Media”, i will lost all the informations about the Movie.

In these case it seams usless if you wont fill up a tons of Movies with all the data manually. Because usually you wanna just bring the name in correct Order oder add some more Infos like “Extended”.

Am i right that you are in this case restricted and not able to use “Refresh all Metadata” if you won’t loose all your manually changed information?

Same problem with series like i understand, if you add some Episode crossover, you can’t just match this Episodes to “Personal Media Shows”.
You are just able to match the whole Series to it, but then you will have to fill up every single Episode by yourself.

Not sure if i miss something but for my understanding is PLEX not able to care the protected Information in a meaningful way.

62

This appears to be a different issue.
Apparently, you have already almost all of the metadata. Which would mean that the movie is NOT unmatched.
You can verify this by looking at the content of the guid="..." property in the Plex XML info of this movie. If it doesn’t say local in there, the movie is not unmatched.

Now, if a ‘matched’ movie is losing manual edits, it has very likely to do with
Settings - Server - Library - ‘Empty trash automatically after every scan’
DISable this and then monitor the issue for a while.

64

How does the folder structure and the file names look like?
With tv shows, Plex is requiring strict naming discipline, if you want a predictable outcome.

1 Like
66

Sorry, but that does just mean that you may have done it wrong for many years. Show me your file and folder names please.

68

Several issues:

  1. the title of this series is ‘Star Trek’. Go with what is used on TheTVDB https://www.thetvdb.com/series/star-trek
  2. add the year of when s01e01 was aired to the folder name in parentheses. In this case it’s (1966).
  3. remove the space/underscore between season and episode code
  4. use 2-digit season numbers, even in the season folder names
  5. Where is the show folder located? Is it inside a general Star Trek folder, which groups all Star Trek-related series together or is it directly in the main TV Shows folder? It is very important that you don’t use arbitrary folder levels to group several shows together.

In summary, your folder and file names should look like this:

/TV Shows
   /Star Trek (1966)
      /Season 01
         Star Trek - S01E01 - The Man Trap.mkv
1 Like
70

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