Server Version#: 1.32.2.7100.7000 Player Version#: 4.100.1 I DO NOT want to use a scene from the movie as the poster, I want to use the VHS or DVD or BluRay cover. How can I get rid of these movie scenes!!!

The movie file likely has an embedded poster. Edit the library go to Advanced and unselect both “Use local assets” and “Prefer local metadata” then refresh the metadata for the item.

That happens when the movie isn’t named correctly and no metadata is being pulled https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/

That isn’t the case here, I just finished going through and renaming each movie to match the title that it is found under in Plex online. For instance, “2 Fast 2 Furious” has the file name “2 Fast 2 Furious (2003).mp4”, but it is pulling a movie scene instead of the movie cover.

After you rename something a lot of times you have to Plex dance the file for it to show up If it still isn’t working you may have to upload your logs. The only other reason i can think of is something on your network is blocking you from the Plex metadata agents Is it just a handful of movies or…

I have over 3300 movies, and I would say it is doing it to about half. I can edit and it will pull up multiple posters, but the movie scene is already selected. I just completely uninstalled Plex from my Synology and removed the appdata folder before reinstalling. I then unchecked the Local Media As…

Hello JaysPlex7, I’ve never uploaded logs before, so let me know if I do this wrong. Here they are. Plex Media Server Logs_2023-05-28_14-56-04.zip (3.9 MB)

Does any other metadata show up like the movie description? Can you go in and select a poster manually for the movies with missing posters? Do you see any similarities between what you’re experiencing and the person in this thread? [image] Found a bug with the posters Plex Media S…

Hi maybe you have same bug [image] Found a bug with the posters Plex Media Server Hello i use QNAP with plex 1.32.1.6999 and found bug with the posters. (I think it’s not just QNAP) There is a movie where the meta data from the Internet is not automatically matched. I pr…

Not quite the same, I don’t think. Once I set the cover it stays, or at least I’ve not seen them disappear. What I’m dealing with is the movie scenes are being selected instead any of covers that are available. For example, the movie “13 Going on 30” has the file name “13 Going On 30 (2004).mp4” and…

[image] RonaldVarnum: For instance, “2 Fast 2 Furious” has the file name “2 Fast 2 Furious (2003).mp4”, Does the mp4 file have an image embedded in it? Is “prefer local metadata” enabled in the advanced setting of library.

Hello BigWheel, I don’t think the mp4 file has an image in it, I put the EXIFTool output below. As far as the “prefer local metadata” setting, I don’t see that setting, and I checked the advanced settings also. EXIFTool Output: ExifTool Version Number : 12.62 File Name …

Posters keep using movie scenes

Plex Media Server Metadata & Adding Files

plexw882 May 28, 2023, 9:39pm 8

Hi maybe you have same bug

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Posters keep using movie scenes

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