I am seeing the same issue, my pre-rolls were working before the latest update to ( Version 1.23.4.4712). I didn’t have to have trailers enabled before, but in order for them to play now, I have to set the value to at least 1 on the client. I did see another thread where they were discussing this, hopefully it will get fixed soon. I guess we will see. Its a shame because I use that space for different announcements and I have quite a few people in my family I share with so its not practical to have everyone update thier client, they aren’t all that technical either.
KMiller8821
12
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| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Pre Roll no longer working Version 1.23.4.4712 | 36 | 1459 | November 7, 2021 | |
| Pre-Rolls Broken | 21 | 741 | November 2, 2021 | |
| Force Pre-Roll | 37 | 977 | December 21, 2019 | |
| Is Preroll & Remote Access working with PMS 1.23.4.4805? | 19 | 454 | November 2, 2021 | |
| Pre-Roll Video (Force request) | 100 | 3671 | June 24, 2019 |