Problem loading Marvel Netflix shows [solved]

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I’ve been trying to load the Marvel Netflix shows onto Plex, but am having trouble. The Daredevil series appears without problem. All of the other shows appear briefly when I scan the folders but after a couple of minutes they disappear again. As far as I can see all of the shows are labelled correctly and in the same format as Daredevil, But I can’t get them to stay in the library.

Can you provide details on the folder structure, and naming format you use for your library?

Folder structure is \Video\Superheroes\Marvel Universe\TV\Netflix Series\Marvel’s Luke Cage (2016)\Season 01
It was originally just Luke Cage but I changed it to Marvel’s Luke cage as an attempt to see if that would fix the issue.

Naming format is Luke Cage - S01E01 - Moment of Truth.mkv

As a side note, you might save lots of headache naming things in the future by using the program FileBot. Automatically names things in a way that Plex expects to see it.

Looking at your folder structure, I’m wondering if it’s a bit long if Plex is looking at the top level. Just a thought.

What folder did you set plex to look for?

I’m gonna bet that the library path is \Video\Superheroes\Marvel Universe\TV which is what is confusing plex. Having a intermediate directory of Netflix Series just confuses Plex, and Im betting all the shows are being lumped together. Fixing the folder structure and doing the plex dance should take care of this.

Looking at your folder structure, I’m wondering if it’s a bit long if Plex is looking at the top level.

I did consider that, but it’s picking up Daredevil with no problem and that’s under exactly the same folder structure.

What folder did you set plex to look for?

Initially I set it to the Netflix Series level but then I tried adding in the individual series folders directly.

Also, try naming the file “Marvel’s…”

The titles in the file names should appear exactly as they do in the TVDB. I have these too, and they work that way.

And it seems like you’re right. I moved all of the folders up a level and Plex has immediately picked everything up. Simple solution that completely escaped my brain.

Thanks for your help.

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Just an FYI you should never add a folder <seriesname> to your plex library. You should point plex to TV and use TV\<seriesname> or some variation of that. (if that makes sense)

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