Server Version#: 1.20.2.34.02
Player Version#:
@chuckpa Hi,
Since two day i’ve got a problem : My server is not avalaible from the outside.
Here’s my log :
Plex Media Server Logs_2020-10-03_20-11-25.zip (1.8 MB)
I did all that u said :
" Then you do not have a certificate problem.
This is why i do no blindly (when I can help it) issue certificate resets.
There are many factors which effect remote access.
Please do the following:
- Verify DEBUG logging is enabled, VERBOSE logging disabled (Settings - Server - General - Show Advanced)
- Restart the server
- Let it sit completely idle for 3 minutes
- Download the logs
- Create a fresh thread which includes “Remote Access” in the title.
- Attach the ZIP logs."
Please stop the server.
Let me know when it’s down.
Your most recent logs show me that the server was running when I reset and did not accept the reset.
@chuckpa done !( Hope I did well )
Reset again.
Let this sit for 5 minutes to propagate through all the cloud servers
then restart and let the machine sit for another couple minutes while it gets itself going again with Remote Access (the reachability test)
@chuckpa Arg… 
I’ve done all that you did but same problem.
Did you find something in my log that is similar to all thoses people who have this problem right now ?
I paste you the new log right now. If you can check if, this time, when you reseted the certificat, all was well “disconnected properly” I’m wondering if I have to disconnected “disable remote acces” before your intervention? Prehaps it came from that, I Did not disconnected to this remote acces…
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