I’m not sure if it’s proper to jump on this thread to request support for a Synology NAS server for the same issue, but thought I’d start here. After I updated my password and didn’t see my server in Plex, I removed my server from “Plex Authorized Devices”, before I found this thread. Now when I bro…

Let’s not mix this up. If you’ve verified you’re on the same network/subnet, you might want to follow-up this procedure to do a hard reset of your PMS. Make sure to use the steps related to your version of DSM (6/7). [image] Synology FAQ - Questions, Answers, and How-To's T…

Thanks tom80H. I’ll try later today. Appreciate your guidance.

I attempted hard reset credentials: Stopped PMS Ensured same IP on the Synology server and WAN (no VPN) Successfully edited “Preferences.xml” in the /Plex/Library/Application Support/Plex Media Server directory * deleting the PlexOnlineUsername, PlexOnlineToken, and PlexOnlineMail pairs, and then …

On what version of DSM are you?

DSM 6.2.4-25556 Update 6 Model = DS415+

If you’re comfortable to SSH into your NAS, you could give this script a try [image] Server credential reset utility for Linux-based platforms Tips, Tricks & How-Tos Plex Media Server User Credential Reset Utility In light of the security event plaguing every…

Thanks again for your continued support @tom80H . I’m not familiar with SSH so let me study up tonight and then attempt to run the script tomorrow.

@djack43 Tom is about to leave us for the day. I am eastern US so will be able to help further tonight if you need it. SSH is pretty straight forward. It’s a secure connection to the NAS where you’re signing into it and all input comes from and output back to your computer (session window – w…

<a name="p-3408098-please-disregard-i-see-now-that-i-can-use-my-pc-to-communicate-with-my-server-i-think-that-ill-need-to-create-a-local-admin-account-on-my-pc-before-i-can-get-into-the-server-wish-me-luck-1" class="anchor" href="#p-3408098-please-disregard-i-see-now-that-i-can-use-my-pc-to-communicate-with-my-server-i-think-that-ill-need-to-create-a-local-admin-account-on-my-pc-before-i-can-get-into-the-server-wish-me-luck-1" aria-label="Heading link"> Please disregard. I see now that I can use my PC to communicate with my server. I think that I’ll need to create a local admin account on my PC before I can get into the server. Wish me luck. Thanks @ChuckPa . I uploaded/extracted the script and enabled my SSH service on the server, but don’t see a c…

A. On your PC, you want Putty Mike Yeadon: Final Warning The top one. Install the MSI for Windows B. Back to the Syno Control Panel → Terminal & SNMP → Enable SSH (port 22) - Apply C. Now, back on your PC: Open Putty, Enter the LAN IP of your Syno …

Problems reclaiming PMS on Synology after password reset

Plex Media Server

tom80H August 27, 2022, 10:51pm 8

If you’re comfortable to SSH into your NAS, you could give this script a try

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Problems reclaiming PMS on Synology after password reset

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