The PS3 Plex app can’t connect to my server but all other apps on my network (Xbox360, Android, Chrome) can connect and play files just fine. I’ve been ignoring this issue for awhile now since the DLNA server works ok on the PS3 but I would really like the functionality of the app. I’m running Plex Media Server 9.14.5 on my Windows 10 laptop that connects to the network via wifi. I do have a VPN on the laptop but the server logs-in and connects fine outside of the network. The only other difference is the PS3 is in the living room and is wired to the router/modem (Actiontec C1000A-D). I last tried to connect to the server today, December 17, at around 14:47. I also have the Secure Connections setting on the media server set to disabled. Any help would be greatly appreciated, thank you.
Question
From your logs it looks like your server has two network interfaces on different IP subnets. Are these both required? I assume that the PS3 is on one of these networks?
Dec 17, 2015 14:46:33:145 [8820] DEBUG - Network interfaces: Dec 17, 2015 14:46:33:145 [8820] DEBUG - * 1 {6B3094C9-9B00-11E5-83E5-806E6F6E6963} (127.0.0.1) (loopback: 1) Dec 17, 2015 14:46:33:145 [8820] DEBUG - * 6 {87A6A7EE-4CC8-43BD-988A-BDFA63CF4E0E} (10.185.1.6) (loopback: 0) Dec 17, 2015 14:46:33:145 [8820] DEBUG - * 7 {926EBD0D-4EE8-47AE-8BF7-C85118E2A9A4} (192.168.0.30) (loopback: 0)
Can you disable the extra network connection, restart the PMS server and see if the PS3 client can connect then?
I’m not too familiar with network interfaces but I believe this is the result of my VPN’s Kill Switch. But even before I had that enabled I was experiencing the same issue.
And the PS3 does appear to be on the 192.168.0.x interface. The same interface as my android and xbox360.
Sorry for the multiple posts but I have some more info. My roommate has his computer connected via wired connection and I was able to connect to my Plex server using his computer as well. I was a little worried it was a AP Isolation issue but that does not appear to be the case. It seems like it’s something very specific to how the PS3 app connects to the server.
I’m not sure where to go with this one, probably need some more help than I can provide. The process of the PS3 app connecting is complicated but as I understand it the available servers are provided by plex.tv including addresses to connect on. The PS3 then connects directly to the server.
The latter part does not appear to show in the log you provided so I’m not sure where to go with this as you have other clients which can connect from the same network. Hopefully someone else will be able to chime in here with some pointers.
Thanks for your help anyways. I knew it was a long shot but it looked like more and more people were experiencing the same issue so I was hoping that there would be something in the logs.
I can’t connect to server with PS3 app. This is after signing into my account and entering the 4 digit code from the screen, after which it says successfully linked but then fails to connect. The server is Ubuntu latest version, as per settings screen, which tells me it’s up to date, Version 0.9.12.19 Up to date. and I was so looking forward to this…
