Server Version#:
Player Version#:
after trying to play any movie from PS4, PMS and NAS itself reboots.
ERROR in log
Sep 06, 2020 15:13:55.786 [0x7f137a88f700] ERROR - Unable to find client profile for device; platform=WebMAF, platformVersion=v2.2.0-0-g7a4da32 SDK: (0x06008051u), Built: May 28 2019 17:55:06, device=PlayStation 4 Pro, model=
Moussa
September 7, 2020, 4:11pm
2
That error message is harmless. I’m not sure what’s going on there but this sounds like a hardware issue. The NAS itself rebooting is quite worrying. Can you post this in the PMS section?
KCX
September 20, 2020, 8:27am
3
I think since the new Plex app does not transcode into hardware, your computing power is insufficient and the CPU is overwhelmed and the Plex server hangs up!?
Server Version#: latest Public Win10x64
Player Version#: latest PS4 Early Access
The EA App Version dont use Hardware Transcoding
[Screenshot_20200920-091744~2]
For whatever reason, unfortunately, he transcodes in software. With all other devices that I have tested, everything works as set in hardware.
[Screenshot_20200919-212013]
Nice to see here that the CPU is overwhelmed and thus the playback stutters when 1080p transcoding. Intel i5 4440 B85 16GB RAM
system
December 19, 2020, 8:28am
4
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