I have run into an issue where my Plex Media Server is consistently being dropped every few days by my QNAP 453A. When this happens, my browser (or any of the various apps) displays a message that it cannot connect to the server at its proper address (192.168.71.200:32400). If I go into the QNAP App Center, it appears to still be running. Usually stopping and restarting the service once or twice restores the connection for a few days before it happens again. I am currently on server version 1.18.8 (I think it is the most current) but I’ve been through multiple updates and none resolve this issue. Any suggestions I should try?
Thanks.
Server Version#: 1.18.8
Player Version#: N/A (All of them)
Having the problem since last night on my QNAP TVS-471. How long have you been having this problem (you mention restarting every few days) and can anyone confirm if it is due to a plex media server update on QNAP?
I encountered the same thing a couple days ago too. Not as frequently as dztvtechie it seems, but every now and again the Plex Media Server on my TS453A would disconnect and I’d have to stop and restart it. That used to work. This time, not matter what I do, I can’t load the Plex Server 192.168…:32400/web from any computer on my network, with any browser.
I even tried uninstalling/reinstalling the Plex Server - no dice. I tried updating it to the latest 1.18.8 version - no dice. I tried restarting the server - no dice. I can’t seem to figure this one out, but it appears it’s not an isolated event.
Hmmm I have the same QNAP and have never had that problem. I am on almost the latest
version of Plex 1.19.1.2589 and the latest QNAP firmware 4.4.2.1262. I see a few post of 1.18.8 version of Plex Server in here. I am guessing that’s the latest version of Plex in the QNAP App center perhasps?? Outside of initially installing Plex on my QNAP from the app center, I have always updated my QNAP PLex by downloading from the Plex website.
I"m having the exact same problem after going from 1.16 to 1.20 using a QNAP TS-128A. Can’t maintain a remote connection and when it drops initially can’t get it back until I’m back at home on the same network. Have set up the manual connections to 32400 but nothing is working. Was great last week until the new version. Had to fix the PlexData shared file issue but that went OK.
Sorry for being OFF-TOPIC by referencing PlexData; Did you see where I’ve announced the changes to ‘pull it back’ into a completely ‘user-controllable’ state?
Same issue for me. QNAP TS-251+ .QNAP support suggested deleting Plex app and adding v 1.16.6 but that is no longer available (or I don’t know where to get it),as the latest version 1. 19.x is the one avaiable in the QNAP app store. Really frustrating. this set up has worked beautifully for two years butnow am forced to restart or sht down the NAS several times a day.
Also a sound that I’ve always associatedwith the NAS scanning or upgrading the library that used to happen once a day is now happening every couple of hours. A sound like rapid,continuous cards being shuffled. IT goes on for 30-60m or sometimes does not stop. Really sick of this.
Any help ould be appreciated.
