Server Version#:1.40.0 Hi everyone, I just installed plex server on my new Ts-464. New plex account, but when I try to connect I get the “not allowed” error. I tried both from the appcenter and by manually installing the .qpkg But I always get the same error, like the server is “deaf” and I can’t …

First… you don’t need a separate Plex account to run a second/new server. In order to connect to a newly installed setup, you’ll need to open it via its local IP address from within the same subnet (e.g. http://[QNAP IP]:32400/web). If you’re working with multiple accounts, there’s probably some m…

it was understood that everything is new. both as a server and as an account. if I connect with [QNAP IP]:32400/web it always takes me to the “unauthorized” error page. I tried clearing my browser cache but nothing changes. I previously had an old account which I deleted and created a new one. I d…

When you open the hosted web app … are you already signed in with one of your accounts? What details do you get if you open http://[QNAP IP]:32400/identity? I’m particularly interested if it says claimed="0" or claimed="1". [image] eclis47: I previously had an old account which I deleted and …

I have already logged in from the web browser and currently only have one account. tells me claimed=“0”

Are you on the same subnet when opening the bundled web app (http://[QNAP IP]:32400/web), using the actual local IP – no host names etc.?

yes they are in the same IP network

Is your home network configured to use a private network ip range? Also… do you experience the same using a different browser or with content/ad/… blockers and other browser plugins disabled?

no ip limit… I used edge, chrome, safari, on one pc and two different macs

[image] eclis47: no ip limit The question wasn’t so much about if you’re running out of ip addresses. It’s actually about if you’re using a valid RFC 1918 ip address designated for private network usage. Private network In Internet networking, a private network is a computer networ…

I’m using a 192.9.150.xxx address I don’t usually use any plugins or addons

QNAP Server not allowed

Plex Media Server

tom80H February 21, 2024, 12:03pm 20

Here’s a guide on what networks are supported.

You should also be able to use the „Private Network“ Wiki article I had posted above.

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QNAP Server not allowed

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