QTS 5.0 - Cannot find to backup

Plex Media Server NAS & Devices
1

I’m having a similar issue with Server discovery after upgrade to QNAP 5.0
Did this last time too.

Latest build of PMS is unavailable since I cannot log into server. I updated it this week after the QNAP update.

2

@chuckpa Posting here was intentional; Same issue, crossing OS variants.

3

@DrinkNHand

  1. QTS 5.0 != DSM 7
  2. QNAP storage architecture != Synology.

Breaking out to a new thread.

Stay with me.

4

@DrinkNHand

I moved us here.

Your issue is apparently one of server discovery on QTS where that thread is only pertaining to “how to do backups on Synology”

In QTS, can you see the server running?

Have you created the “PlexData” shared folder ?

5

@DrinkNHand

You can always grab the logs.

  1. Create a shared folder named (exact case) PlexData anywhere you want.
  2. Restart Plex
  3. Let it run 2 minutes
  4. Stop Plex.
  5. Open FileStation
  6. Navigate: PlexData/Plex Media Server
  7. Right-click “Logs” → Compress to logs.zip
  8. When done, Download the ZIP file
  9. Attach here.

PS: You’re in the Synology forum not the QNAP forum. I’ll move us to a new thread when needed.

6

Apologies for not following up here. After a series of stop-restart (about 3-4) the service seemed to work again. Have no idea as to cause or what worked, but it worked and I’m not complaining.

Thank you, @ChuckPa!

Footnote: Had similar behavior in system today too; stop and start cycles were not netting a working result. Performed a full restart of the NAS and that resolved it.

7

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