QTS and Plex Update Advice

Plex Media Server NAS & Devices
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Server Version#: 1.41.3.9314
QTS Version#: 5.2.7.3297

I’m seeking advice on whether I should install the incremental updates on both QTS and Plex. I know that Plex is now at 1.43 and QTS is slightly higher than 5.2.8.3359. I’m just nervous about upgrades since I ran into an issue with Plex not running properly after running a firmware upgrade on my NAS. I was running a Synology back then and now am running a TVS-1282 and absolutely love it’s capabilities.

<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

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latest QuTS hero and Plex Beta Version 1.43.0.10389 running fine OS and stability wise
except for known bugs for Plex or the almost 9 Months old LG webOS-App…

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I’ve been running the last available QTS beta package v.1.43.0.10389 from Dec on my TS-664 running QTS 5.2.8.3359 with no problems. I’m just missing the latest fixes\features from the most recent release that’s having new build issues that prevented a QNAP package and those are pretty minor.

I typically stick with public releases these days unless a beta has a specific fix that I want to test or provide feedback on.

If you aren’t already familiar, I recommend pulling updates directly from Plex rather than using the QNAP App Store setup. Plex WebUI will let you know when there’s an update (you can set Public or Beta channel notifications in the Plex Server settings).

Also, if you aren’t already, I recommend backing up the PlexData folder. Plex can do regular backups but they go into its own folder - you can’t point them elsewhere like you can with Emby or Jellyfin. So you’ll want to back that up somewhere else. I use QNAP HBS3 to sync the PlexData folder over to another location once a week. Check out this QNAP FAQ about getting that PlexData folder easily setup: Qnap faq.....read me first! - #5 by ChuckPa

QNAP FAQ has good info but isn’t always easy to see unless you navigate to it: Qnap faq.....read me first!

I also switched from Synology to QNAP and that helped with some of the differences.

@dane22 and others still keeps it fresh. :victory_hand:

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I’m running the latest PMS 1.43.0.10389 on my TVS-682 running QTS 5.2.8.3359 and haven’t had any issues after updating from previous versions for either. It’s the next PMS version to be worried about since it’s a complete refactoring of the app and why it’s taking more time to get a newer PMS version for Qnap devices.

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@Insomnic_1 Plex by default does a backup every 3 days and you can specify where it saves by going to your PMS Settings → Scheduled Tasks… make sure to Show Advanced in order to see that setting and its backup directory. It’s just a backup of your settings not the entire Plex Media Server folder so it’s not anywhere as big.

Not sure if it’s a Plex Pass feature since I’ve had a lifetime pass for a bit over a decade. Here’s the info on how to restore from one of those backups https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/

1 Like
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Specific:

  1. The build system was rehosted to a new platform
  2. QNAP (QTS & QuTS) package signing with the new key needed to be utilized.

Point #2 (package signing) is what’s taking time as it requires interaction with QNAP to get new keys and the new Plex key in sync in App Center.

There is minimal change between 1.43.0 → 1.43.1 as it pertains to QNAP systems.

No Media Server 1.43.0.10467 Beta for QNAP-User?
No Media Server 1.43.0.10467 Beta for QNAP-User?
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You’re right about being able to specify a folder for the DB file, but it’s still not as complete a backup as grabbing the whole PlexData folder or the more complete backup and restore function Emby\Jellyfin has (and within GUI too). You’re right that it’s just the db but at least works as a recovery of most of your Plex setup. Good to call it out and provide the docs on it. :victory_hand:

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I appreciate all the input. I’ve updated everything with no issues.