I need some help. I have recently setup a 5.1.2 atmos theater room. I have a Pioneer VSX-1131 receiver. About a month ago, I downloaded a couple test files and it sounded great. Recently, they do not work. I get a ‘h4 not supported error’. I have noticed I can switch it to 5.1 and it plays. It won’t play if I switch it back to 7.1. I am not sure if it is a plex issue, receiver issue, or I have done something wrong or if a recent update broke something.
Is my 5.1.2 setup considered 7.1 when selecting audio in Plex? I would think so…
According to Pioneer’s own site, your receiver is definitely capable of Atmos and DTS:X… So I wouldn’t classify it as a compatibility issue, it has the decoders in it to handle what you’re trying to do.
In this instance, I would start replacing cheapest -> most expensive grab a device that you know outputs Atmos or DTS:X… My recommendation is either a Firestick 4K (Only $50 You would lose DTS support though) or an Nvidia Shield TV. ($200 but is the “ultimate” android TV Device, many people here praise them.
Chromecast does not support pass through of Dolby Atmos.
That error could mean a codec issue. Not sure why as PMS should transcode that to EAC3. Definitely need to see your PMS logs. Also the XML for that file.
