I updated to the latest server last week and everything was fine, i woke up today to my server going crazy with my TV and cartoon/anime share where it was rescanning and updating EVERYTHING and merging stuff together that didn’t belong (look, how the F does a properly named beverly hillybillys 7 seasons (the last 2 were left alone) get merged with star trek voyager? when none of the file names match, and evey file name for both series’ were properly named? (thats a example) I had to manually go through episode duplicates then SPLIT the series that were so far off that got merged that it took me like 3 hours.
Why would the server merge stuff SO UNRELATED, PROPERLY PLEX NAMED into duplicates?
The last time this happened is when you guys updated the server months ago and ALL 18000 of my movies got metadata and names updated incorrectly (and again, everything is properly named per plex instructions) and I had to split and rematch hundreds of files.
If you’re going to make a server update do this stuff can you at least WARN US before we click upgrade? cause a lot of us have HUGE libraries and if we have to manually match stuff whats the point with you making things difficult?
again, how does a file named "the beverly hillbillies s0xe0x) get bonded and matched to a file that says “star trek voyager s0xe0x.mkv”
and then with my cartoons it remerged all 80 years of my looney tunes into looney tunes 2011 with no metadata until i split it and rematched it
why wont it leave perfectly fine stuff alone? I’m STILL going through the anime i had set perfect (that I manually matched and set to NEVER UPDATE but got changed).
How do i turn this off so it only matches and adds NEW stuff and wont touch old stuff cause 260TB to go through for i guess “new metadata” that isn’t needed is severely annoying
Prove it!
Where does the Library point?
Share screenshots of the files and their enclosing folder structure.
the tv library points to 5 drives
the cartoon library points to 3 drives
the folder structure is drive letter → TV (or CARTOONS folder, then folder with item name and (year) then season X, then filename is series name, sxxexx episode name.
So I know there’s nothing wrong with my structure, and I’m not taking screen shots of 1700 folders worth of tv and cartoon items when things work fine for weeks and then out of the blue after a server update either my movies drives, my tv drives or my cartoon drives spend start to rescan for HOURS and i have to go see what got merged together. There’s NO EXCUSE for the beverly hillbillies to get merged with start trek voyager when they are on seperate drives, seperate folders (THE BEVERYLY HILLBILLIES and STAR TREK VOYAGER) then seperate season folders then filebot properly named files for each series. I mean how do you confuse THE BEVERLY HILLBILLILES with STAR TREK VOYAGER?
And you had no reason to come off on me like a dick acting like I’m a liar
With the amount of drives, movies and tv/cartoon/anime I have sharing screenshots is not a option
Do the libraries point to the root drives, or to the ‘TV’ folders on those drives? (This is why screenshots are appreciated.)
I assume these are USB or network drives? Is Automatically empty trash after each scan enabled? I’m wondering if they were momentarily unavailable, removed by Plex when they were unavailable, and so are being matched again from scratch.
That sounds right, I agree. Example screenshots would help confirm.
Do all shows have a top-level “item name” folder, or are there any loose items tossed in at the top level?
I don’t mind being called a dick, I probably am one often enough. I meant to be tongue-in-cheek with my “demand”, so I apologize for that.
There’s no way to investigate without evidence. You assert that your file naming cannot be the problem. File naming is by far the most common problem, and is often accompanied by the statement “my file naming can’t be the problem”.
A few example screenshots would suffice. Plex Library config. Top level folder. One or two problem shows.
Server logs are often a great help, especially if you have them from the time when this occurred.
Would like to help. I’m sure others will too.
Without logs from when it started to kick off the scan or metadata refresh metadata then we would only be making guesses about why it started to try to refresh metadata. A couple of the options in scheduled tasks is to refresh metadata every few days.
if you upgraded your libraries agents to new ones then the combination of that and it getting data with new agents could have cause changes. and as far as why the new agent thought two different shows were the same we would also need the logs or an understanding of your media structure
Can you provide a screenshot or exact actual name for 2-3 file?
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