I have Plex Media Server installed on a QNAP TS-653D. Plex Version is 1.16.6 - the newest it let me install - if you know a way to go higher just link me the article and I will do so.
But onto the main problem:
I have a ton of series on the NAS but some are not recognized by Plex. I already played around with it a bit and here are my findings:
If I set up my Library with the type series I have a problem that not all episodes to a series are found.
For example one series should have 12 episodes but only 4 are found by Plex - all 12 episodes are in the same folder on the NAS, have the same naming convention and have the same format (they are all ripped from the same bluray after all).
What is odd for me here is that if I set up the Library differently - with type other media - Plex does find the “missing” episodes.
Only problem with this is the Plex does not recognize anymore that those 12 files are one series/collection - but it does still recognize other series on the NAS as collections - but not nearly as much as with the other Library type.
What can I do here?
PS: All the files are organized on the NAS itself - each series has its own named folder. Is there a way to say to Plex “each folder is one collection/series”?
Or is there a way in the Plex App (on TV) to view the Library in Folder View, like you can on the Plex App on PC - I could not find any settings for this on the TV App.
This would also “solve” my problem.
Thanks in advance.
EDIT1: I found the manual update for the Server.
The behaviour with type “other” is still the same but the library type series now does some really weird stuff.
For further information: I have a folder on the NAS named “!unsorted” with some series inside that are not sorted by me yet. But the series from the example above was also on this folder and after the update it does not show up correctly at all anymore.
“A naming convention” might not be in line with “Plex’ naming convention”…
Would you mind sharing your specific folder structure / file names?
For tv shows, Plex can be quite picky / insisting to stick with the official naming conventions…
TV Shows <- the folder linked to the Plex tv-show library
Show Name
Season XX
Show Name - sXXeYY - optional text, e.g. episode name.ext
Show Name - sXXeYY.ext
...
The naming convention for the example series I “played around with” is just “series name” “episode number”. All together in a folder named “Series name”.
This naming convention is also true for most other series that are present on the NAS.
And the folder structure is the same as in your example for most of the series present - some are currently not sorted by me yet - but some “unsorted” series get found correctly.
Plex will not recognize that naming as proper tv-show episodes.
In the example screenshot you added to your original post you see the blue square on the top-left of of each “poster” – this indicates the “duplicate files” Plex thinks it recognized for this show.
On top of that… when it comes to tv-shows, Plex doesn’t like if you add additional folders between the folder that’s linked in your library and the actual show folders – I suppose that ! Unsorted is a folder below the top-level folder of your tv-shows and the individual shows (Plex considers that to be the main folder for a show, identifying the name of that show)?!
I can’t really post a naming on the file structure side for this, since Plex just seems to take files from random folders for this one. On top of that I do not even have a folder named Transformers.
You can open the details page of one of those “Transformers” episodes and Edit it. You’ll find a list of files “merged” as duplicates of the same episode in the Info tab of that dialog.
Generally speaking I can only recommend to go with the official naming schema. If there’s still issues then, we could address those as we go forward.
Don’t use parentheses to enclose media info when it’s right by the episode number. Plex is reading the resolution as a part of the name and it’s making it hard to discern the actual episode numbers (and tell these are all separate episodes) – because it’s seeing the “01 (720p” all together. Use a batch file-rename utility and convert the left parentheses to left square bracket, and the right parentheses to right square bracket. Plex will ignore the part of the file name enclosed this way.
Keep in mind there is no show called “Kakagurui xx” on TVDB (if you’re using that as your media agent). The sequel show is just considered the second season of Kakegurui according to TVDB, so you have to either rewrite the episode numbers as “S02Exx”, or put all the season two episodes into a folder named “Season 2” (that’s all, don’t add anything else, even in brackets), and have this folder inside the main “Kakegurui” folder.
Thanks for the tip, I think I found the problem. Plex takes some random files from the !unsorted folder and thinks it belongs to some other series.
I moved the folder outside the library and let in sync again, hopefully it works now.
