I have some DVR programs recording to the wrong directory even though the correctly directory is selected for the DVR recording. It is strange because most work and record just fine it is only a couple shows. I have:
Any other ideas?
@harwoodj99 said:
I have some DVR programs recording to the wrong directory even though the correctly directory is selected for the DVR recording. It is strange because most work and record just fine it is only a couple shows. I have:
- deleted DVR devices and re-added
- Deleted all recordings and re-added
Any other ideas?
Does it happen on new recordings or just existing scheduled recordings?
Could you get some diagnostics.
Restart the server to get fresh log files created
Try to record and after clicking on the Record button, and take a screenshot to show what Library appears in Add to Library
Are the recordings going to the wrong library or wrong directory path location within the correct library?
If it is a scheduled recording, open it up and take a screenshot and then open up the drop down list within Add to Library to see what libraries you have and in case you have two with the same name. Also if you have multiple locations within the library - see what options show up
If it is going to different location to what is specified, please say what it should be and get the server logs and attach the zip together with the screenshots and the info
See
https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
It happens on only a couple shows. The next time it happens, should be in the next couple days I will get logs. I am positive the correct library is selected and that there is only 1 with that name. Others have this library selected and it works just fine.
@harwoodj99 said:
It happens on only a couple shows. The next time it happens, should be in the next couple days I will get logs. I am positive the correct library is selected and that there is only 1 with that name. Others have this library selected and it works just fine.
Have you reorganized libraries since the recording were first scheduled?
If you submit evidence, in addition to logs please also get screenshots of the Record options and also with the drop-down opened for the Add to Library and Location (if applicable)
