Remote Acces issue

Plex Media Server Remote Access
1

Server Version#:1.16.5.1554
Player Version#:Plex for Windows (latest version)

I really wish this issue can be officially addressed being that for such a long time so many different people seem to have had the same issue.

I am having a similar problem to others where Remote access is always (red) and when I go into reset it it it starts working but only for like 5 seconds. Even when I use the manual port forwarding method its the same thing, works for 5 seconds then stops.

I am using the Arris SBG6580 router. And I have followed all the port forwarding steps to no avail. Once it worked but about 24hrs later the problem cam back.

2

Please post a shot of your port forwarding settings

3

Advanced - Port Forwarding.7z (84.4 KB)

here

thanks

4

looks accurate.
you sure your ISP in Saint Kitts doesn’t block any ports?
do you have any other port forwarding setup for any other services?

5

Nope. Nothing else is being forwarded. And I don’t know about any ports being blocked. In all fairness I was able to get it to work doing the whole port forwarding thing sometime last week. Worked for like a day or two then back to this 5 seconds thing.

6

I had this issue which was caused by having the ISP modem/router combo connected to my personal router (look up Plex’s double NAT details). Once I put my personal router in bridge mode I’ve been good.

7

well thats weird… using @Atomix_84 suggestion it worked, but switching to bridged basically meant I couldn’t log in via wifi on any of my devices and the only device connected to the internet as the one that was connected via Ethernet.

edit:
After switching things back to routed, retried the remote server, its working again now. This all makes no sense.

8

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