Remote Access Disables after 5 seconds

Plex Media Server Remote Access
1

Server Version#: 1.18.2.2058

My remote access will not remain on, I have stumbled through the troubleshooting steps as best i could and am still stuck, i am also stuck with a windows 7 ultimate computer(if that makes a difference).

2

Did you setup a port forward?

3

Yeah I did :sweat_smile:

4

Check canyouseeme.org for success on your port forwarding.

5

I’m also having this exact problem, and it just started recently. Remote access can be enabled, and works but only for a few seconds before breaking again.

6

@quaelin please start your own forum post to track your own issue.

7

I recently fixed a similar issue with my server by doing the following:

  • delete current port forwarding rule from router
  • in the remote access settings clear the specified port and checkbox for “Manually specify public port” (if set)
  • disable remote access
  • enable remote access

In my case this automatically created a new port forwarding rule on my router, on a different port from the one I was previously using. Checking via canyouseeme went from timed out (original port that had been working fine for months) to success (new port related to automatically created rule).

8

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