Remote access drops after connecting for a few seconds

Server Version#: 4.108.0

I have a question about port forwarding. I am running Plex on Debian 12 bookworm and my remote access stopped working for some reason. I have spent the last couple of days trying to set up a VPN and was successful yesterday getting it to work. I currently have it turned off but remote access still doesn’t work. I have attempted to use port forwarding and did manage to get it working but it works for a minute and then becomes inaccessible. I have used a single port as well as using a range of ports. They always initially connect and then drops out after a few seconds. Any idea where my problem might be?

Plex optimistically shows remote access status as „green“ while checking the status… so you should assume it’s not working to begin with.

Did you already have a look at the related troubleshooting support article?

https://support.plex.tv/articles/200931138-troubleshooting-remote-access/

There’s also a guide with some more details on how to troubleshoot remote access issues:

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