tom80H
2
Plex optimistically shows remote access status as „green“ while checking the status… so you should assume it’s not working to begin with.
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues:
