Server Version#: 1.43.3.10896-1
Player Version#: 4.160.0
I moved from bare metal Arch Linux to an Arch Linux VM within Proxmox on my server yesterday. I followed the steps for migration provided here. I am able to see and view all my local media. However, remote access no longer works. It is disabled in the settings. When I try to enable it, it just spins indefinitely.
It is not an issue with my port forwarding or router configuration as I had it working perfectly pre-migration and updated the config for the new local IPs. I do not have any custom certifications or domains. I have relay turned off.
Is there an issue related to Plex Remote Access / authentication services? This seems to be an unresolved issue dating years back in the forums and something people are complaining about now.
There seems to be an issue with the mapping state in my logs. I use a different port but I have also tested it with the default 32400 with no change.
Aug 25, 2026 21:00:06.089 [140579560819512] DEBUG - Completed: [10.0.69.15:37212] 200 PUT /myplex/refreshReachability (8 live) #1a7 GZIP 0ms 320 bytes (pipelined: 4)
Aug 25, 2026 21:00:10.232 [140579560819512] DEBUG - [EventSourceClient/pubsub/pubsub10.pop.ewr.plex.bz:443] PublicAddressManager: Obtaining public address and mapping port.
Aug 25, 2026 21:00:10.233 [140579560819512] DEBUG - [EventSourceClient/pubsub/pubsub10.pop.ewr.plex.bz:443] MyPlex: async reachability check - current mapped state: 'Not Mapped'.
Aug 25, 2026 21:00:10.233 [140579560819512] WARN - [EventSourceClient/pubsub/pubsub10.pop.ewr.plex.bz:443] MyPlex: attempted a reachability check but we're not yet mapped.
Aug 25, 2026 21:00:10.233 [140579417410360] DEBUG - [EventSourceClient/pubsub/pubsub10.pop.ewr.plex.bz:443] PublicAddressManager: Obtaining public IP.
Aug 25, 2026 21:00:10.659 [140579399650104] DEBUG - [Req#1ad] MyPlex: start public ip check and mapping - current mapped state: 'Not Mapped'.
Aug 25, 2026 21:00:10.659 [140579399650104] DEBUG - [Req#1ad] MyPlex: sendMapping resetting state - previous mapping state: 'Not Mapped'.
Aug 25, 2026 21:00:10.659 [140579399650104] DEBUG - [Req#1ad] MyPlex: mapping state set to 'Unknown'.
Aug 25, 2026 21:00:11.020 [140579399650104] DEBUG - [Req#1ad] MyPlex: Published Mapping State response was 422
Aug 25, 2026 21:00:11.020 [140579399650104] DEBUG - [Req#1ad] MyPlex: updating mapped state - current state: 'Not Mapped'
Aug 25, 2026 21:00:11.020 [140579399650104] DEBUG - [Req#1ad] MyPlex: mapping state set to 'Not Mapped'.
Aug 25, 2026 21:01:01.447 [140579436395320] DEBUG - PublicAddressManager: Obtaining public address and mapping port.
Aug 25, 2026 21:01:01.447 [140579427957560] DEBUG - PublicAddressManager: Obtaining public IP.
As a recently new Plex Pass admin from a long time Jellyfin user, I am having a hard time understanding what my $250 got me.
