Server Version#: 1.43.0.10492 Player Version#: https://app.plex.tv/desktop/#!/ I have an issue over the last day. My remote access disconnects shortly after being reconnected. I can access my server @ http://127.0.0.1:32400/web/index.html# ! on the server itself, however https://app.plex.tv/desktop…

The external IP address on my router matches the one shown on whatismyip.com and also matches the IP address on Plex I’ve also tried enabling DNS over HTTPS, but no difference.

[image] Yogimax: The external IP address on my router matches the one shown on whatismyip.com and also matches the IP address on Plex That’s a good thing. Though I do see that the certificate abuse is continuing. Every day your server is requesting a new certificate. What are you doing with …

The only thing that I have scheduled is the Plex check for new media every 12 hours. I’ve disabled that for now.

MAJOR UPDATE!! A friend who uses my Plex server using a firestick hasn’t been able to access anything for the last week as well. I noticed him appearing as streaming something this evening, and rang him. On his firestick, he had set the network security requirements to Insecure (like you used to …

And in my local Windows app which still works and shows no Remote Access, this is the connection setting: [image] Android no longer has this option, so I can’t access the server from Android devices, only devices which allow this (e.g. Samsung Smart TV as well)

On the server, the security setting is set to Preferred, not Required.

As an update - I can tunnel through from my external IP address using my randomly picked port number to see my Plex content from outside my network using a browser. My system and network setup is NOT WRONG. The issue is how the latest setup of the server addresses network security.

Could you please enable server “debug” logs disable “Verbose” logs stop the server start the server wait 10 minutes fetch server logs and post them here ? It appears you server is requesting a new certificate daily, but doesn’t use it. So secure connections don’t work. I hope that the logs will…

[image] Yogimax: My system and network setup is NOT WRONG. This isn’t going to end well. I don’t run Plex on Windows so I can’t give you the best directions for undoing this but when you moved the Plex install to the D: drive the permissions got messed up. This is causing many problems one …

Remote Access has stopped working

Plex Media Server Remote Access

Yogimax March 24, 2026, 11:20pm 24

Any update on the certificate refresh since disabling the Plex check for new media?

Remote Access Stopped and cant get it working!

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Remote Access has stopped working

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