Remote Access Intermittent Connection

Server Version#: 1.42.2.10156
Player Version#: n/a
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

So I’m trying to get that Remote Access working but it currently says “not available outside your network”. When I hit “Retry” in the port section, it’ll connect for a few seconds or even minutes and then disconnect again. I’m not that techy so I’m finding the troubleshooting on the troubleshooting page difficult. I’d really appreciate some assistance on this.

Same here. It happened all of a sudden. Been working fine. I can disconnect my phone from wifi and can watch fine on the app using the data carrier. But my friend can no longer connect from her house. I just did an update on the server. Could that be the issue?