Remote Access is only working halfway

Plex Media Server Remote Access
1

Server Version#: 1.31.3.6868
Player Version#: 9.19.1.525

I have a working external access according to Plex control panel :

Plex problem1
Plex problem1863Ă—333 35.1 KB

But when i go in to each library externaly i can only see in Recomended not in Library or Category.
In recomended all films work and i can see them, but not in Library.

If i access in my local network everytings work perfect.

I have tried to cange my settings in my router both manualy and with PnP

Plex problen2
Plex problen2997Ă—551 32.5 KB

I have run out of ideas, can someone please give me a hint whats wrong.

Best regards Urban

2

I added a logfile from server.
Plex Media Server Logs_2023-04-10_01-55-47.zip (3.4 MB)

3

Then you probably don’t have a remote access issue.

Based on the player version you’ve added to your post, I suppose you’re experiencing this on an Android device?

1 Like
4

Yes this is on an android.

5

I manage to test on an windows laptop in an external net, with a webclient.
And it did work.
So it is in my Android phone it accurs.

6

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