BEFORE the great Con Switch I was happily connecting remotely and streaming my content.
Since the great CONSWITCH I lost oit and I ahev t be honest all the advice here is greta if you are a tech - but I am not . I have no reason to be
To quote the BBC Head of Current Affairs " I dont’t want to know how it works, I just want it to F@><*&g work".
Sorry, I can’t follow the point you’re making. What’s “the great Con Switch”?
Remote access involves a lot of systems – your PMS install, the host OS running your PMS, your home network architecture/structure, your router. Last not least, many aspects are under the control of your ISP.
While you might not want to need to know how it works… you’ll need to dig a bit deeper. Plex simply doesn’t have the full picture of your individual remote access setup and situation.
In case you’re banging your head against the wall as to why your server seems to be working fine and you can access it remotely, but it still gives you a “Not available outside your network” error within 60 seconds of enabling: Plex’s (the company) heartbeat servers are located in Ireland. If you have GeoIP/country blocking enabled on your firewall, it can cause this hiccup.
Server Version#:
Player Version#:
Once again the guys at Plex. have broken plex player.
That expensive life time pass - play my media anywhere ? Absolute rubbish.
once again my Zplex players on my apple device gaily show. my server has no libraries to show -yet inside my network i see lots of lovely media
totally fed up to the back teeth with the children and clowns in the QA team and the devs who just do not take thier efforts seriously enough
Hi - regretfully all of your well intended advice is less than useless - there is nothing in the pipeline which changed - only Plex
What makes you think that nothing changed (except for Plex)? You usually won’t be informed by your ISP about all the technical changes they do in their backend — based on your exact argument… they consider their customers don’t want to understand/know how it works.
Troubleshooting a troublesome remote access setup can be painful when it comes to the stuff outside your control. And I’m sorry to say, it’ll usually require at least a little of dealing with the „how it works“ (or in that case, how it doesn’t work).
The guide above is a starting point with checks that can help to pin things down and to get to the culprit in your individual setup.
I’ve moved your posts into an own thread to attempt figuring this out.
It’s a bit hard. I understand your frustration, but between those posts you’ve provided very little information on your setup and what you already tried to fix this issue.
To further troubleshoot, it’ll help if you provide details on the output of the troubleshooting steps… not so much the outcome alone (I understand it’s not working). The outputs give clues on where to find what’s going wrong.
For starters…
