When trying to initiate remote access, I get a green connection for 5 seconds, and it then switches back to red. On CanYouSeeMe, it doesn’t see me. Trying to see if I have the port-forward set up correctly.

This solved it. Lots of German providers have “DSL-Lite” as their default service, so if you want to set up Plex’s remote access, you need to call your ISP directly and ask them to manually take it off.

Remote Access issues

General Discussions Plex Features

tom80H Split this topic January 6, 2020, 6:24pm 6

A post was merged into an existing topic: Remote Access not working

Topic		Replies	Views
Trying to setup Remote Access Plex Media Server server-windows , plex-web	4	192	July 22, 2020
Get green check for a few seconds then says not available Remote Access server-netgear , server-synology	14	477	July 3, 2022
Remote Access No Longer Working Remote Access server-western-digital , roku	13	113	November 23, 2025
Remote access Plex Media Server server-western-digital	9	195	November 13, 2022
(Plex remote access port mapped, but the port is unreachable from Plex.tv) Remote Access server-windows	18	277	July 20, 2023

Remote Access issues

Related topics