I just upgraded to the Plex Lifetime Plan today. Since I upgraded my remote access constantly disables. It lasts for 30-60 seconds than disables itself. I can manually connect for the 30 seconds but after that nothing.
This is very frustrating because I just paid for the benefit to view my content anywhere and share it with friends but that is now worthless which makes me extremely unhappy.
I tried all of the troubleshooting like port forwarding and trying to see if my IP address works but I am not as tech savvy as others so do not know if what I did is correct. I read through the forums and cannot understand what is being advised to others. The terminology is above my head. All I want to do is be able to view my content remotely and share it with friends.
I Verizon Fios as my internet provider if it helps and using MacBook Pro. I logged onto the canyonsee,org to see me Public IP address and Port # and it comes back with following message. I tried it with Port 80 and Port 32400
Error: I could not see your service on XX.XXX.XX.XXX on port ( 80 )
Reason: Connection timed out
I would greatly appreciate if any one can take the time to connect with me and help walk me through fixing this. I can understand some tech language but really need more guidance than communicating via forum since I am less tech savvy than others.
