@GXEmpire said:
Ever since the latest server update its the same for me. I make sure it’s working at home, remote access is on and tested. Then, I’ll go to a friends house and go to access my server via a Roku or my phone and nothing. In some instances I’ll check again much later and it’s suddenly there. Wgen i do get home and check the server, remote access has a big red X. This is only since the recent update.
I am afraid each case would need to be investigated through server logs and screenshots - with the logs covering the time when remote access gets lost.
It may be that uPnP dynamic port mapping is just not reliable
Is the IP address of the server 192.168.1.3 setup as a DHCP Reservation in the router ? or static IP outside DHCP Range. One potential cause of problems is if the server IP Address changes
You could switch to having a port forward in the router and manually specify the public port on the server remote access advanced settings page
https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-Remote-Access
