Remote Access Keeps Going Offline

Gotcha. OK, let’s redefine a few things:

  • You are using a VPN.
  • You are using split tunneling.
  • You’re excluding Plex from the VPN.
    (Trying to, anyway!)

I’m suspicious of those inclusion & exclusion rules. They point to .lnk files instead of the applications or their directories. That may not work. I would expect to see .exe application files or their directories. (But PIA might be clever and “resolve” the .lnk.)

I agree that the “All Other Apps : Bypass VPN” setting looks like it should apply to Plex.

But I’m not confident that PIA bypass for Plex is fully functional.

See this thread. It has some positive experiences. It also has a comment from PIA that it doesn’t work. There are other linked threads too.

Private internet access; NEW EXEMPTION METHOD - #33 by SE56

“Plex does not work with split tunnel.”

It mentions that the status on the Remote Access screen will become inaccurate.

It also recommends configuring a manual port forward on your router, because the PIA VPN impacts UPnP.

If Plex can’t be consistently excluded from the VPN tunnel, I would expect it to fail to register consistently with myPlex. The PIA suggestion to access your WAN address directly doesn’t mean that other Plex apps will work.