Okay so that part is configured correctly then?
Correct
However, do me a favor and switch it from TCP to TCP & UDP
Alright. I did that. Saved it on the xfinity config page. Stopped the plex media server, restarted it. refreshed settings page and it gave me the green light, but turned red after about 10 seconds like it has been doing.
One thing Iāve noticed, even though right now they are both showing 32400, is that if I change the port being used on the Plex remote access page, it only changes it for my private IP address. So if I change it to 5056 to use your previous example, it only changes it there next to the private IP and the public IP still shows 32400. Iām not sure if any of that makes a difference, but itās just something Iāve noticed.
So the other thing I want you to do is go here https://www.canyouseeme.org/
And type in 32400 in the port box and click go, and tell me what it saysā¦
and what did canyouseeme.org say?
Oh. Iāve never used it. But Iām guessing Iām putting in the 32400 port? If so it says " Success: I can see your service"
awesome, thatās actually GREAT newsā¦
Do you have any other software anti-virus or firewall running on your computer right now?
Just whatever windows has built in.
Hmmā¦ youāre certain? No Norton, Panda, McAfee, AVG, or anything else like that?
No nothing. I stopped using those things before building this PC.
and if you go to Windows Settings>Network and Internet You see something similar to this?
Sorry, I use dark mode on my computerā¦ I hate bright lights, lol
Yes itās exactly like that, minus the 3.
So, I actually just noticed, Windows 10 Firewall allows you to specify ports in its firewall softwareā¦ Did you do this for 32400? If so, remove that pleaseā¦
And then check again on Canyouseeme.org, and then go to plex and click apply on the manually specify port button
Alright, Iāve deleted that entry. When I try to go back to that website though, it says " This site canāt be reached"
thatās oddā¦ But try clicking the apply button on the Remote Access page on your serverā¦ does it go green and then go red again? Or?
Yes it goes green for about 5-10 seconds, then right back to red. In my searches, I found another thread with someone having the exact same problem and then the thread was closed and linked to another thread - PMS on Win 10 suddenly losing remote access then continued here Remote Access Drops with Version 1.13.2.5154
Iāve been reading through them but it doesnāt seem like they ended with any sort of actual fix. Itās just an existing problem that hasnāt been resolved since 2018 unless Iām misunderstanding things.
I appreciate all your help and I can try some other things if you have suggestions, but I have to run a quick errand across town so I may be away for a short while.
@ChuckPa maybe you can help here since youāre around. @Corvid has no remote connection, relay only.
Already checked his port fowarding
Already checked windows firewall
Already checked for Double NAT
Already checked Antivirus or other stuff running
Tried Different ports, no success
canyouseeme.org showed service running on 32400
But still no dice
Comcast Modem/Router>Unmanaged Switch>PC on Windows 10 with PMS and a Synology NAS elsewhere on the network.
