Hi I have had this issue for a long time. Every once in a while, I lose my server connection. After a while, even when I can connect to Plex at home using my Wi-Fi I still cannot Plex using my phone or iPad. If that iPhone or iPad is brought home it will connect fine using Wi-Fi. I think it is a remote access setting issue from home. What IP fixed address setting or other procedure do I need to follow to resolve this once and for all? I look forward to hearing from you.
Would need to know more about your network. Have you looked at the remote access trouble shooting article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
The forum is way too complicated sorry. Tried before but did not work.
Can I please SPEAK TO A HUMAN BEING, like in the old days?
I live in Australia. Is there an australian telephone number for Plex customer service? If not I am OK to call a US PHONE NUMBER.
I look forward to hearing from you.
Maurizio
Any luck with this? Which telco are you trying to connect through?
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