Remote access setting is successful but I can't remote access

Plex Media Server Remote Access
1

Server Version#: Version 4.34.4
Player Version#:?

I setup Plex for remote access manually.

  • Setup server to use static ip within.
  • On the router, forwarded the port 32400.
  • Enable remote access, which indicate it’s successful.

However, when I attempt to access it from my phone through the cellular network, it said access is not available.

Any ideas on how to debug this?

Paul

2

Are you still having this issue? I keep getting and then losing remote access. This used to work solidly. I am wondering if it is a windows issue or Plex.

3

For the last week I’m having the same issue. I can click RETRY and it will successfully connect and then a minute later it disconnects. I just had a Plex update and it seems to have coincided with the new security features. I can’t get a secure connection, so I tell it to allow insecure. But I can’t keep remote access enabled now.

4

I am having the same issue. Plex says " Fully accessible outside your network" but i can not access any content outside my network. What’s most interesting to me is i can (not every time) see the latest movie i’ve added but can’t actually browse or watch anything. No posters load. Just the title. Plex was rock solid until this.

5

I am having the same issue. Started about a month ago.

6

Been having this issue since October, still can’t seem to fix it…

7

Did you get this figured out? My remote access is also continually cutting out…

8

I’ve lost remote access in the last two days. I’ve power cycled server and router, updated router firmware, removed and re-added port forwarding.
Plex dashboard says “Fully accessible outside your network” but can’t get to it via apps, web.
Version 1.28.0.1681-cc6e807c

Disabling server support for IPv6 (Setting- Network) seems to have cured it

9

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