Remote Access - Not available outside your network

Server Version#: 4.100.1
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I have checked that my modem is NAT and UPnP enabled and have tried switching off the firewall but not sure what else to do after that.

some trouble shooting steps here. https://support.plex.tv/articles/200931138-troubleshooting-remote-access/

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