Remote access not enabling properly

Plex Media Server Remote Access
1

HI all,

Remote access seems to be down, is it just me?

Server Version#: 1.19.1.2645
Player Version#:4.29.2
Enable remote access Log snippet:
Apr 12, 2020 14:51:56.328 [2344] Error — Error issuing curl_easy_perform(handle): 28
Apr 12, 2020 14:51:56.328 [2344] Debug — HTTP simulating 408 after curl timeout
Apr 12, 2020 14:51:56.334 [2344] Debug — MyPlex: Sending Server Info to myPlex
Apr 12, 2020 14:51:56.335 [2344] Debug — HTTP requesting POST https://plex.tv/servers.xml?
Apr 12, 2020 14:51:56.689 [8508] Debug — Auth: authenticated user 1 as
Apr 12, 2020 14:51:56.689 [1588] Debug — Request: [127.0.0.1:50746 (Loopback)] GET /myplex/account (11 live) GZIP Signed-in Token
Apr 12, 2020 14:51:56.689 [8508] Debug — Completed: [127.0.0.1:50746] 200 GET /myplex/account (11 live) GZIP 0ms 2559 bytes (pipelined: 39)
Apr 12, 2020 14:51:56.818 [2344] Debug — HTTP 201 response from POST https://plex.tv/servers.xml?
Apr 12, 2020 14:51:56.818 [2344] Debug — MyPlex: Published Mapping State response was 201

2

Yeah man i’ve had the same thing and it’s been driving me mental. Old server was running Windows 10 on an old Dell Optiplex 960 and I had remote access for over a year then suddenly it’s been disabling itself, working for a minute then saying unavailable. i’ve since built a new server from scratch running on Ubuntu and it’s been a pain to manage. Basically everything is running as it was, but that remote access issue is still prevelant. Dug through the console while clicking ‘retry’ and came across this post, but everything I’ve seen hasn’t helped much. I’ve tried port forwarding, disabling and re-enabling UPnP (that’s what sort of fixed it last time, for a little while at least), turning off ipv6. I’m at my wits end, nothings changed on our local network and it was fine for such a long time and now suddenly remote access doesn’t seem to want to work and i’m out of ideas. Ranting here in the hopes someone comes along and helps us out haha