Server Version#: v.1.42.2.10156-f737b826c
Player Version#: not sure what version it is, but I am running it of a new gen 4k fire stick on my samsung tv
I am running the plex server off my Windows 10 desktop, connected via Ethernet cable to my ATT router BGW320-505. I have followed all the steps with adding the port forwarding in the router settings, and I have also set up split tunneling on my vpn for plex to run smoothly.
The remote access will be connected for a while (hours at a time) and then it will suddenly disconnect on its own or whenever I switch to a different section of the plex settings tabs. It will take several tries to get reconnected. I’m not sure if there’s anything I’m doing wrong or if I should be changing my set up.
Some items to check:
Leave the VPN disconnected/disabled for an extended period of time, to ensure it is not interfering with Plex remote access.
Configuring port forwarding with a BGW320: Changed ISP - No Remote Access with AT&T BGW 320-500 - #3 by FordGuy61
Have only one network connection on the Plex server active. If the PC also has a Wi-Fi interface, then disable it.
Ensure the Ethernet port is Private, not Public. Settings → Network & Internet → Properties.
Ensure the PC cannot power down the Ethernet port to save power.
- In the Taskbar search box, enter
Network Connections to bring up the control panel.
- Right click on the Ethernet interface & choose Properties.
- In the Properties window choose Configure → Power Management
- Uncheck “Allow the computer to turn off…” and OK to save.
Use Tautulli or a service such as Uptime Robot (free) to notify you when remote access is not available (have Uptime Robot monitor the public IP address & port of your Plex server).
