Remote access not working > Spectrum Wifi

Plex Media Server Remote Access
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Server Version#: 1.32.8.7639
Player Version#: web app

So Spectrum’s wifi routers are not user configurable. They have the local login reroute you back to their support site rather than giving the consumer access to router settings. I guess I’m wondering if this is something other Spectrum wifi customers have gotten working in the past. There’s really not much for me to check on the router. I wonder if this is double NAT problem, since I have both modem and router.

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I was wrong. Whatever I wanted to configure in the past that I couldn’t do, it was not port forwarding.

So I downloaded the Spectrum App, went to advanced settings for the router and saw that UPnP was off. Turned it on and everything started working. Problem solved. Case closed.

I don’t know whether I earn 1/5 or 5/5 for this particular support case. :grimacing:

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