Server Version#: 1.43.3.10861 Player Version#: 4.160.0 I have a Qnap TVS-h874x and starting last night my remote access has stopped working. Did try switching to the manually public port 32400 and still nothing. Anyone else having a problem?

[image] Traviscookerr: Anyone else having a problem? Nope, try this: Restart PMS from the AppCenter, wait 5 min, and then upload the Server Logs

yeah my remote access also not working, only signed up yesterday to try it so not going great

I can access via browser on mobile but not the app. TV app stopped working too, same issue, can’t access my media.

I just had another issue on the internet with connection and decided to restart my modem and so far so good. Hopefully that was just the problem. I hope you guys get yours figured out as well.

First of all, I see you have two network interfaces on your QNAP hooked into the same LAN Aug 15, 2026 11:40:32.375 [140667557833360] DEBUG - * 4 eth3 (192.168.0.24) (24-5E-BE-89-CD-4A) (loopback: 0) Aug 15, 2026 11:40:32.375 [140667557833360] DEBUG - * 5 eth2 (192.168.0.23) (24-5E-BE-89-CD-49) (…

@tgmondalf If you also is running PMS on a QNAP, then follow the procedure here: Remote access not working - #2 by dane22 And if not, please create a new post with the relevant server tags and attach your logs

Thank you dane22 for your help. I really appreciate it. Still working fine

Remote access not working

Plex Media Server Remote Access

dane22 August 15, 2026, 6:30pm 2

Nope, try this:

Restart PMS from the AppCenter, wait 5 min, and then upload the Server Logs

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Remote access not working

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