Remote Access on Qnap

Server Version#: 1.13.5.5332

I have the PMS running on a QNAP. When I try to turn on the remote access it fails.
It seems the problem is that PMS internal IP is wrong.

The internal IP is set to 192.168.2.1 but the actual IP should be 192.168.1.10

How can I fix this? I have some docker containers running but they are all in bridge mode. Also, the QNAP is being used has the DHCP server for my network.

Besides that, not funky networks settings going on that I can remember.

Thanks.

Could you get server logs after a restart and attempt to disable and then re enable remote access and a screenshot to go with the logs

Also if you have ssh shell access to the NAS could you get the output from ‘ifconfig -a’

For logs, settings / server / general / show advanced and check that debug logging is enabled

Restart the server and repeat your test

Get screenshot and download the logs and attach
To download logs, settings / server / troubleshooting

Thank you very much for your reply.

With the ifconfig -a command I’ve realised I had the IP 192.168.2.1 being used for a docker bridge. Changing that to be on the same subnet as the rest of the devices and gateway solved the issue.

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